"Terrible experience! I ordered 10 ink cartridges for my HP printer and none of them worked. Not only were they defective but when I contacted InkCartridgeSpot.com I was put through the grueling ordeal of exchanging each cartridge with an authentic HP cartridge to try to isolate which cartridge was defective. After several phone calls and 2 hours of testing, spilling ink everywhere, we determined that ALL of the cartridges were bad and my mass-mailing had to be postponed for a week. To top things off, InkCartridgeSpot.com refunded me LESS shipping and "handling". When I contacted the company about the charges they said it was company policy and they weren't going to change it. Rotten company. Buyer BEWARE! "

"Received cartridges quickly. Purchased Black ink for Epson XP-950. Ink is defective...some is black, some grey, some purplish. Requested refund April 10th (first time printing something after ink received)."

"DO NOT BUY. I purchased two ink cartridges from this website and installed the first one in my printer. It was a refilled cartridge and does not completely print each line, leaving white line on the page across each sentence. I contacted them numerous time with no response via email. Called and no one answered. They claim 100% guarantee, bullsh*t. "