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Inkleaf Web Store

6 reviews
4.17 / 5


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Product & services pricing
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Verified
5/5

2009-11-09

"Great service. Inkleaf had a better price than amazon and a live person I could talk to so I could confirm Inkleaf had enough copies of the book I needed.

Inkleaf's representative was polite and helpful and did exactly what he said he would when he said he would: read on.

Inkleaf sent me what stock they could right away and ordered the remainder of the quantity I needed to be sent directly from the publisher, as soon as the latter was open for business the next day.

What's more, I had a limited budget and could only pay for up to a certain rate for shipping. Nonetheless, Inkleaf ensured that all of the books arrived to me on time (some even ahead of time).

Five out of five stars for this experience.
"

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5/5

2008-11-25

"I love how inexpensive the products on this site were! The site was easy to use though at times their search engine was a bit slow. The products arrived within the promised time range and all were in good condition."

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Verified
5/5

2008-08-23

"Received a confirmation of my order right away. It arrived promptly and within the stated time frame. Best price I found for this item! I would order from them again."

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Verified
5/5

2007-11-29

"I've had a really good experience with this company so far. They had the best price on the web for the device I purchased by 20%. It seemed to ship a day later than it should have, but the shipment was so quick I still received it much earlier than I expected. I selected 10-15 day economy shipping because of a free shipping promotion and the item arrived in 3 business days. Actually, only one day from the date it shipped.

Seeing as I could find little evidence of this store's existence outside of their website, I am suprisingly pleased with my experience. My purchase was exactly as advertised and arrived quicker than I could have expected for less than anyone else could offer.
"

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Verified
5/5

2006-09-12

"I feel it only fair for me to redeem this online store since the last user had a less that satisfactory experience. I have absolutely nothing but great things to say about this store and my shopping/buying experience. They shipped my item super fast and even sent the free cookbook they offer with the purchase of a George Foreman grill, not to mention the great low prices. I will recommend and shop here again! Thanks so much!"

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Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Delivering products damage free
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Verified
1/5

2006-04-11

"While their order confirmation emails were sent out promptly, they didn't look very professional or contain much info. The order was delayed for two weeks so it took over a month for the package to arrive (I went with the cheapest shipping). When I finally did recieve the package, I found they had shipped the wrong product and on cassette tape media. I'm quite sure it was the CD media I clicked on so I have to assume that they either had the products mixed up on the site or are just trying to dump old stock that nobody wants anymore. While I was able to return the item and eventually get a refund, their customer service contact info gave me the runaround at first. I would rate my experience as terrible and not recommend this online store to anyone. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site