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Verified
4/5

2017-11-23

First time buyer

"Nice Thankgiving gift. A little delay in processing order."

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Verified
3/5

2017-11-23

Good prices, decent selection

"I came looking for an external backup drive and found exactly what I wanted. It hasn't shipped yet so I can't speak to that. The price was fair. Nothing else to add."

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Rep reply posted 2017-11-24
A rep from Insight, RonaldoSL, has responded:

“We are happy to have serve you.

we look forward to doing more business with you in the future.

Macmall Customer Care”


Verified
5/5

2017-11-23

"It went very well. Mark. "

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Verified
5/5

2017-11-22

"It was a great experience"

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Verified
5/5

2017-11-22

Only buy my laptops here!

"Always love the quality and prices"

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Verified
5/5

2017-11-22

"Good experience, got lower price than advertised.
"

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Verified
2/5

2017-11-22

Entering charge info difficult

"It is as if you really do not want to buy."

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Verified
5/5

2017-11-21

A little trouble, but saved by excellent customer service!

"I ordered a Mac Mini recently, but the order seemed to have gotten lost because after a few days it still hadn't shipped. Customer service rep Cristal Gersa Gaton handled my case, and she managed to get one shipped out overnight, so that I would receive it the same day as if my order hadn't gotten lost. She kept me updated via email while she worked her magic, and followed up with a new tracking # once it shipped. It arrived on a Friday as I originally planned, so that I would have the weekend to set it up and transfer files over from my old Mac (a 2010 Mini that I also bought from Mac Mall). Nothing worse than having to wait until Monday to receive a new toy, and thankfully Cristal saved the day....and my weekend. I've been a Mac Mall customer for many years, and this was the first time I've ever had even the slightest bit of a problem. But fortunately it was resolved and my faith in Mac Mall confirmed. Thanks Cristal!"

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Verified
5/5

2017-11-21

Awesome!

"It was very good and recommending."

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Verified
5/5

2017-11-20

"Pleased with the site and servce"

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Verified
5/5

2017-11-20

Cristal Gersa Gaton Was Wonderful and Very Helpful

"Cristal helped me with a problem I had with a recent order. She made me feel secure in the fact that my problem would be resolved and I would be receiving my new computer as promised, the following day."

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Verified
5/5

2017-11-20

Good prices, easy navigation

"Good prices, easy navigation"

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Verified
5/5

2017-11-20

Great Experience!

"Great Place! Thanks again!"

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Verified
5/5

2017-11-19

"Shopped here before. Very happy overall"

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Verified
5/5

2017-11-19

PRICE.....CHOICE.....INFORMATION.....SERVICE!

"A Great Website to do business with when the time comes to make a decision and Buy!.....4th Time doing business with MacMall.....No Worries Ever..."

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