"I found that the process of ordering a new iPad was done easily. Thank you."
"so far it is good. Thanks "
"For some reason the billing page would not except my Visa card for no apparent reason. This created a problem where I was about to cancel my order."
"If you call, the sales dept. is very helpful, Customer Service not so much..."
"Reliable Service Thank You"
"I used chat to ask and recommend keyboard and mouse for Lenovo Chrome Book I purchased. I needed to get the support equipment compatible for my purchase. Customer Service Chat/Technical was able to recommend the compatible equipment I needed. Subsequently, I placed the order for the above. The discount covered my shipping expense.
Horace H. Carlyle"
"Tried every which a way to not pay tax but couldn’t figure out how"
"Terrible company and even worse customer service. Ordered an iPad and they essentially refused a return the item despite the product being defective. Return request was initiated one day after receiving the item and the company stated I must either 1) Go through apple to "verify" the defect or 2) return it directly to Macmall but with a 15% restocking fee . Neither of which is stated on their return policy! Needless to say I'm disputing this entire transaction with my credit card company, this is some really shady business practice and they're making up these return terms on the spot. While I've seen restocking fee's elsewhere, I've never, ever seen it being applied to a defective product or a company asking you to have the OEM look at it. Don't make my mistake, avoid this company at all costs as they don't stand behind their money back guarantee/return policy. "
"fast and easy. Price was compatible with other sites"
"do you sell to resellers "
"not so easy to use the site guys."
"MacMall is my go-to shop!"
"Time to replace my old iMac and this offer seemed a great opportunity to get the latest model at a great price. MacMall is the best."
"45 dollar purchases with online companies I deal with shipping is free.
"
"I stumbled upon this site and found a great deal for my Epson V850 scanner. It was a bit new to me but the customer service rep helped out a great deal and I finish my purchase in just a few minutes. Great place. Definitely will get more shopping here."
A rep from Insight, RonaldoSL, has responded:
“
Hi,
We're extremely sorry that you had to face such difficulties with the website.
we would like you to know your opinion matters to us and this issue is now escalated to our web team.
Macmall Customer Care”