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Pretty Good
"I ordered an iMac but the options I really wanted wasn't available for another 3 weeks. I couldn't wait so I just got what I could..."
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Great price for server
"PCM was by far cheapest provider for HP Proliant sever"
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Check out is a PITA
"Kept telling me that my address was wrong. Turns out it wanted a zip +4. Never have run into that before and won't again here.
"
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Good shopping
"Easy to order easy to find."
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"great time and great prices"
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Mac Mall Adventure
"Overall good website, well designed. Prices are comparable to other sellers. All Mac products are too high. Delivery usually very prompt.
Thanks Mac Mall"
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"So far so god..
Ill see how fast it gets here..."
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Best combo of price and shipping time
"It was a good price, and the combination of price and 2 day shipping was less than anywhere else I found. The process to accept my credit card was a bit of a pain, but I guess it's better to deal with some inconvenience to have my credit card safe."
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"We tried to purchase this product for 1 and half hour but CC did not go through.
After calling bank several times we finally got it approved"
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"You had a simple layout and well defined descriptions of everything available to purchase. Thank you for everything!"
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my review
"this was an easy experience , I will gladly order again"
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"I had trouble getting my credit card to process. Got issues with visa card resolved. Tried re-submitting the order still declined. Tried to call in to customer service or credit card department. Was on hold for a very long time with no answer (it is Sunday, might be why). Finally I tried to submit the order online again and it finally went through. Frustrating, but to guard against fraud, I understand sometimes order can be difficult to verify. My only frustration is that I was on hold for 15 min with no answer. Glad I was able to get my order in."
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A rep from Insight, Jed.Gregorio, has responded:
“Thanks for taking time to speak with us today.
Again, we apologize for the inconvenience.
For any questions or assistance, please feel free to send us an email at customerservice@macmall.com
We would like to help and hope that you would consider us again.
Sincerely,
MacMall CustomerCare
”
Loyal Customer
"Have used MacMall for years. Always easy to find what I want. Always easy to order and check out."
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"The website was a bit slow."
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"low cost, free shipping and easy web purchasing"
A rep from Insight, Jed.Gregorio, has responded:
“Dear Customer,
We understand that your experience with us may not be the best. We hope to know more about your experience.
We sent you an email to help resolve your concern. We'll make sure we take note of your feedback to further improve our service.
We apologize for the inconvenience.
PCM Customer Care
”