"Still waiting to receive my order. So far so good."
"Nothing. You wanted this review so I gave it to you. Almost reduced the rating because I had to fill this in."
"Quick and easy! "
"The system wouldn't recognize either of my valid visa cards. Very annoying"
"Website easy to navigate. Product selection excellent. Have been using for over 15 years"
"Order process is cumbersome and takes too long."
"WAITING TO SEE PRODUCT ANDTHE SHIPPING/ARRIVAL TIME. FURTHER COMMENTS AFTER PRODUCT ARRIVAL AND INSTALLATION.."
"MacMall payment screen wouldn't accept my credit card info. Used same credit card info via PayPal, no problem."
"Mac Mall is easy and fast! Thank you!
"
"Found discontinued Dell active stylus for cheap"
"Stop asking customers to rate MacMall right after they purchased something. I have better things to do right now then being harassed with questions and having to deal with something other then my work!"
“Dear Valued Customer,
We understand that your experience with us may not be the best. We'll have this reviewed and forwarded to the appropriate department.
Rest assured that we understand your sentiments. We'll take note of your feedback to further improve our service.
If you need assistance or if you want to give us additional suggestions or comments, You may send an email to customerservice@macmall.com .
We apologize for the inconvenience.
MacMall Customer Care
”
"It was very easy to find what I needed and make a choice based on price and my requirements."
"Easy Purchase and Great Value !!"
"Took 2 phone calls to get information for order. "
"Prices were great. I haven't had much experience with customer service yet."
A rep from Insight, Vanessa Blanca, has responded:
“Dear Valued Customer,
We apologize for the inconvenience.
We'll have this reviewed and forwarded to the appropriate department.
Rest assured that we understand your sentiments. We'll take note of your feedback to further improve our service.
If you need assistance or if you want to give us additional suggestions or comments, You may send an email to customerservice@macmall.com .
We apologize for the inconvenience.
MacMall Customer Care
”