ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2018-08-08

Instant SOftware is best!

"The best website you can find for software, I love that the support is there to assist you right away and help with any questions you may have! They also will help you get the best deal on Office Pro."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Likelihood of customers making future purchases

5/5

2018-08-08

Best Software Source

"I am very happy with how my purchase turned out. The support team is great and answered all my questions."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Pricing of products and services

5/5

2018-08-08

return customer

"highly recommend this company's excellent service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

5/5

2018-08-08

Instant Was fast and just what i was looking for

"After some good help from Rick my Windows 7 installation is running smoothly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2018-08-08

Happy With My Order.

"Everything went as planned and my install for Office was easy."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Likelihood of customers making future purchases

5/5

2018-08-08

Great Company Lots of Help, In good Hands.

"I spoke with the agent Pat who was very help explaining on how to install Windows 10. This company is great and I am happy with my order."


5/5

2018-07-29

Great service

"Had an quick and easy download - including "key". Tech support was great as me. being a newbie i had several questions. Great download experience."


5/5

2018-07-25

Fast and Easy Windows 10 Install

"My Windows 10 install was easy, i used the official Microsoft installer and it was very easy to activate once installed."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall customer service

5/5

2018-07-25

Exactly What I Wanted

"I was looking for Office 2016 Pro online and found that this company had by far the best price for it.

The software download and install was quick thanks to my fiber connection.

Everything went as planned and I got EXACTLY what I wanted.
"


5/5

2018-07-25

AMAZING Support! Love all the help.

"So happy here! Ordered Word and when asked to upgrade to Office Pro for free I could not refuse. The technical support team was unreal."


1/5

2018-07-20

Did Not Get What I Wanted

"I purchased Microsoft Word 2016 for $42 bucks. When my purchase went through and I received the Download link, it took me to a new "flashy" page that said Word 2016 is on back order? and you get a FREE download to Office 2016. Ummm, no thank you - that's impossible. I immediately closed the browser and contacted support and requested a refund. I was told that if I would've just trusted the flashy page (that looks like such a scam, really) I would've received the product I purchased. I was told:

"I find it irresponsible to demand a refund, and use the claim that you bought elsewhere.

You received what you ordered from us. Your paranoia was just that, paranoia. If you would have installed the software you would see it was all Genuine."


They will not refund my money. I would not suggest this web site / company at all.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2018-07-13

Scam to get access to my computer?

"I bought Office 2016 from them. Was having a problem, so called...no response. Tried the chat a few days later and they had me download a program that gives up control of my computer. When i nicely said that i am hesitant to give up full access of my computer, they said "well, then we are'nt going to help you". Who knows what kind of scam they are running...I guess you get what you pay for. Their site says free phone support..."

Detailed Review Benchmark + -
Pricing of products and services

5/5

2018-07-11

Awesome Vendor

"I needed to purchase a version of Office hoping it would not cost me an arm and a leg. After searching on google for a store that would have something for me, this store was listed. They offered the software on clearance price and I thought is was too good to be true. After finding this store on reseller ratings and noticed how many positive reviews they have I decided to give them a shot. I'm glad I did! I was able to purchase my software (Office 2016) and get it downloaded with a genuine Microsoft key in a few minutes."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-07-04

Two day delay getting activation key, but customer service was top notch.

"I had a flawless transaction buying Windows 10 Pro for a new office computer. I was a bit worried when I came back Friday evening to buy Office 2016 and had to wait out the weekend to get the activation key, but they were fast to reply and update the key on Monday morning. Great communication on online chats. I'll be back to get all of my business and family PCs up and going."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-06-13

Epic Next Level Support

"I would have been so lost when I was trying to upgrade from Windows XP to Windows 10. I was on the phone with Dylan and in chat with Rick and they were both of great help. I was even helped with an anti virus recommendation, this company really went to the most epic level to assist me.

Rick and Dylan you ROCK!
"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Likelihood of customers making future purchases