"This process was super easy! After seeing how people’s trips can be interrupted I knew I needed travel insurance just in case!"
"SIMPLE AND STRAIGHT FORWARD AT REASONABLE PRICE"
"Great experience. Great customer service. "
"Easy and quick site to use"
"Christine Whittle was our agent and she was outstanding.. She was very kind and patient with all our questions. It was a good experience."
"It is easier and cheaper than using the travel agent for the same or better coverage."
"I appreciate being to compare coverage and pricing."
"Easy website, friendly service."
"The site was more difficult to use. I was only allowed to choose 3 plans to compare and there was no way I could find to hide the plans I didn't want to consider anymore. That made it very confusing to go back and find others to compare. Also the ratings are gone. "
"The man I talked to was efficient and helpful and pleasant!"
"I wanted to use 2 credit cards but the system would not let me."
"It was very easy to compare cost"
"Informative and friendly assistant "
"I called in less than a week before my trip. The agent I spoke with was professional and efficient. The rates were very reasonable. Before when I've gotten travel insurance, it was very expensive and based on the cost of my trip. The policies for me and my daughter were handled in 15 minutes or less. I will definitely use this insurer again. Thank you again."
"We got baited into CFAR and at the last point of purchase we couldn’t get it. The same day we made initial payment was 21 days and that was the limit we were given by this company, on the 21st day we couldn’t get CFAR."
“I'm sorry to hear about your experience with the CFAR coverage. I understand how frustrating it can be when expectations don’t align with your experience. The optional CFAR (Cancel For Any Reason) coverage option does have specific requirements that vary by plan and provider. It’s important to have clarity on these terms before making a purchase, and I regret that this was not your experience. If you’d like, our team will be happy to provide more detailed information on the coverage you purchased and help address any other concerns you may have.”
"This was a smooth process to get signed up for"
A rep from InsureMyTrip.com, InsureMyTrip, has responded:
“Thank you for your feedback regarding your recent experience on our site. We understand how frustrating it can be when changes affect your ability to compare plans easily. Your input is valuable, and we will take it into consideration as we work to improve the user experience. If you have any specific suggestions or further details about your concerns, please don’t hesitate to share. We appreciate your patience as we navigate these changes.”