"Easy to get and does the job"
"I didn't need to use their service
"
“Thank you so much for your kind words. ”
"Purchased TuGo emergency travel insurance. You will have to dig deep yourself if you really want to understand what you are buying. No clarification on the difference between Single and Multi trip options. And if I am travelling the World without a schedule or a plan, how would I know the furthest destination? You are overcomplicating simple things and confusing buyers! The experience with TuGo is a different story, but be prepared to read a lot there too."
“Hello SillyGazelle-42861,
We value your feedback, take it very seriously and consider it to improve our process. Our Customer Care team is available Monday to Friday 9 am-5:30 pm EST by calling (800) 551-1337 (800-487-4722 for US residents and 00-1-401-773-9340 internationally) to help our customers compare, review and understand provider plans, explain any exclusions, and answer any questions because we realize that travel insurance is not a simple purchase. Thank you”
"Despite several requests, I still do not have an invoice related to my payment."
“Hello MushyAardvark-77556,
Thank you for reaching out. We value your feedback and consider it to improve our process. I have provided our Customer Care team with your request, and our Customer Care Manager will be able to help you directly. Thank you”
A rep from InsureMyTrip.ca, InsureMyTrip.ca, has responded:
“Thank you for your feedback and for sharing your experience with InsureMyTrip. ”