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5/5

2019-09-11

Searched everywhere for the bulb for my moms old projector and Interlight had the last one

"Found the link on google, contacted ebay and they actually had stock. Got the item 3 days later to watch all of our old movies"

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5/5

2019-09-17

I needed a new lamp for my projector, Interlight helped me

"Thanks Interlight customer service. I could not ID the lamp for my Epson projector. Interlight helped me ID the lamp and got it to me 2 days later. You rock !"

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5/5

2019-09-09

Great Experience

"Very knowledgable staff. They helped me find exactly what I needed. "

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1/5

2019-08-23

All Bulbs Arrived Broken

"I ordered some hard to find, very expensive, F60 T12 VHO bulbs from Interlight. The case of 15 bulbs was drop shipped to one of my out of town customers. When they arrived, all the bulbs were broken. My customer said there was some bubble wrap inside the thin, single cardboard case, and no FRAGILE stickers on the outside! Because the case was shipped directly to my customer, I don't have a picture to prove the bulbs weren't adequately packaged. I have shipped and drop shipped linear fluorescent tubes many, many times over the years and have never had this happen. Interlight won't even consider they didn't package the bulbs correct, but insist it's the fault of the delivery company. I was simply told, "No picture, no claim!"

My advice, "Don't order linear fluorescents from this company!"
"

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5/5

2018-07-07

I love Interlight

"I was looking for a light bulb at the building center and thought it was overpriced. A friend at the hospital told me the buy all of their light bulbs from Interlight because of their huge inventory and great prices. Boy was he right. Beth helped me find exactly what I needed and it was $10 cheaper. Order came in two days and was very well packed. Thank you"

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5/5

2018-05-22

Boat light Working again

"I searched google for the bulb that was in our dash on our boat, Interlight came up, shipped same day and I am back on the water!"

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1/5

2018-04-10

Cheap Imitation products & poor customer service!

"We ordered a very large order of light bulbs, but when they are arrived, they were not the same bulbs that were advertised on the website, but instead a cheap imitation from China. The lumens and degree were completely different on the box then what was advertised in the listing. The light bulb was supposed to be white, but instead was yellow. I had to pay $31 to ship them back because even though it was the mistake of Interlight with false advertising, they refused to provide a pre-paid shipping label. This is terrible customer service, and shady business sense to advertise falsely, and then not correct your mistake. As soon as I hung up the phone with them they went out and corrected the listing on their website. We purchase huge amounts of bulbs for both business and residential usage. You've lost us as a customer forever. "

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5/5

2018-03-29

Saved the day! Couldnt find a bulb for my Father, they found it

"My father had been searching for an old bulb for his projector and we could not find it anywhere.
Thanks again
"


1/5

2018-03-07

Don't mess with them, their tantalizing prices aren't worth the trouble.

"There is a reason their prices are so cheap, at least for my projector, they are selling NON-OEM Generic bulbs. I thought I was going to get a great deal from this company when I ordered a replacement bulb for my Mitsubishi HC5500. I ordered the bare bulb because the housing from my previous bulb was in good condition.

When the bulb showed up it had no markings on it indicating the model/type or the maker. It appeared to be the same size as my old one but there was no whip attached to it to plug it into my projector. I would either have to modify the bulb to add one, thus voiding the warranty, or modify my projector to make it work with the bulb. It was not a replacement bulb for my projector, it was generic one that maybe would have worked but at my own risk.

When I contacted the company to ask them about it, they told be that there are no longer any OEM bulbs available for my projector and they sent me a generic one that is just as good, yet it wasn't even branded. All over their website they state they sell Ushio bulbs, the original maker of the bulbs for my projector. How come they didn't at least send me a genuine Ushio bulb even it it wasn't the 'OEM' branded bulb.

Anyway, I know there is a market out there for selling generic projector bulbs, it's a gamble if they ever work right. When I requested to send the bulb back for a refund they told me I could but I'd have to pay for shipping to send it back, and they'd deduct shipping for sending it to me in the first place. There was no way I was going to pay $30 to have the wrong product shipped to me and then to ship it back. I told them I'd pay to ship it back but I wanted a full refund of what I originally paid, the guy wouldn't budge an inch, absolutely unwilling to work with me insisting they sent me a bulb that was as described. Last time I checked a replacement shouldn't need modification to make it work, and if they claim to sell Ushio bulbs I want a Ushio branded bulb.

I sent it to my credit card company to dispute the charge, I wasn't going to mess around with a company that had no desire to provide customer service. This company is deceiving in their marketing, and unwilling to budge if there is any kind of issue. I wouldn't ever try to purchase another bulb from them and would recommend you don't either, no matter how good the price looks, you'll likely end up frustrated and end up paying more because of it.
"

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5/5

2017-12-22

Saved Christmas

"Got the bulb this morning! Christmas would not be the same without our old home movies.
Thanks again.
"

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