"This store is very cheap--that's why I bought from there--but the service is terrible! I ordered shoes (which were in stock) and a CD that it said would come into stock in two or three days. The order finally shipped two weeks late! During that time, I received no communication, the status page on the website kept changing when the CD would come into stock, and when I emailed to complain, I got an obnoxious response basically telling me not to bother them. I wouldn't shop at this store again."

"Of almost any other website I've been to, this one is probably the best. I have made 6 orders, all of which were fairly priced and were always shipped by the estimated date, and many times even before! I've had no problems with them and every time I order the service is great. I would recommend this to anybody."

"Ordered an independent label CD off their site. Shipped within 2 business days (ordered Friday after 4PM, shipped Tuesday). It was an easy ordering process and would do it again if need be."

"i think this site is pretty good, the best thing i like about them is if what i order is in stock i get them like 2 days after i order them(even after i moved like 1200 miles from where i used to live). the only thing i don't really like about them is if i have like 4 or 5 cds on order and one is on backorder, they don't ship the items that are in stock, so i have to wait for a week or 2 until the other item is in stock for them to ship(with priority mail anyway, not sure about others).

overall it's a pretty good site with good selection and pretty good prices, i usually check here first for cds i want, i just wished they would carry more metal."

"I placed an order on Monday, January 10. After placing the order, the status page said it would ship Tuesday, January 11. On the 11th the status page changed to say Wednesday, January 12. I proceded to ask why the date was changed. They said that they had to verify payment information and that everything was OK and it would indeed ship on the 12th. As I was reading that message, I noticed the ship date on the status page was changed to Thursday, January 13. I have emailed Interpunk again and am waiting for a response. I will update this if any progress is made.

UPDATE: The order has now shipped as of January 13 and I have been given a tracking number. There's still no explanation as to why there was the delay.

UPDATE: The package arrived today, but one of the CDs was missing from its case! I have sent them an email and am awaiting a response. I would advise against doing business with this company until this is resolved.

UPDATE: Today (1/20) I got a reply from Interpunk. They apologized and promise to ship me the disc as soon as possible. Although I had a few problems with this company, their customer service is excellent.

UPDATE (1/23): The CD arrived yesterday (1/22).
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I placed a second order with Interpunk on 3/4. This transaction went much more smoothly and the order was shipped the following business day."

"I have completed 6 orders from this site (7th in process right now). All have been shipped on or before the date said (except one that was shipped a day late, most likely due to it being placed during a weekend). Shipping dates are usually the day after you place an order, or two days after. All have arrived, at the worst, on the day specified (most a day or two early). I have never had a problem with a missing item or a wrong item or a bad charge on my credit card.

One time an item was delayed at the warehouse, so they made two shipments (the first with everything that was in stock) without extra charge, both arriving within 24 hours of each other.

The selection is great, the prices are good, the shipping is fast and accurate. I will continue buying from here as long as there is stuff I want to get."

"Outstanding!
Very good supply, great prices, and excellent service. I know exactly the status of my order at all times. They list if the item is in or out of stock and provide an email link to be notified when in stock.
Very fast turnaround.
Very reliable."

"Fair prices, pretty fast shipping for international orders, very fast reply on customer service."

"Good prices, fast shipping. Best of its kind on the internet."