ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
Intertel.co.za

5 reviews
5.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
5/5

2017-01-20

A dream come true after 25 years

"The last time I saw my daughter was in 1991 when my ex-wife emigrated to the UK. We stayed in touch telephonically until 2010 when at about the same time that I was hospitalized my ex-wife moved to France and my daughter apparently went to stay with friends. I've been searching for my daughter for the past 6 years and began to think that I would never see or hear from her again. My medical condition forced me to sell my house and there was no way for my daughter to even get in touch with me. I contacted Intertel via their website intertel.co.za and explained the situation. They asked me to send all information that I had, even the information that was no longer valid, and then said they would get back to me with a plan of action and price. That was on the Thursday. The following Monday I received an email from Angela informing me that my daughter was actually now living in South Africa, and according to information dated December 2016, she was staying only about 70km from where I work, They confirmed that there was updated contact information for her and said that they could complete a report that same day. The price was reasonable and I didn't think twice about going ahead. I only made a payment at 2:30pm so I wasn't expecting a report the same day, but I was so pleasantly suprised when I received Angela's email just before I left work. They had obtained and confirmed my daughter's work and home phone numbers, cell number, email address and places of residence and employment. I sat on this for over a week thinking of how best to make contact and am so thrilled to say that I called my daughter last night and although we both just cried for what seemed like ages, we're meeting today at a restaurant near her work. I can't thank you enough Angela and everyone at Intertel for making my dream come true. You've given me a new lease on life. Baie dankie."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-26

Results that others couldn't get

"Long story short: my partner's sister left home 6 yrs ago and cut ties with the family. He'd been trying to find her ever since. I can't tell you how many tracing agencies and PI firms we've tried, but not a single one of them came right in all that time. I found intertel.co.za on Friday 22nd and called them on Monday 25th. They asked me for all the info I had available about the sister which wasn't much but I gave them anyways and on the same day they came back to me to verify they were on the right track. they gave me her ID number which I confirmed with my partner that date of birth was right. Also they found she was married and less than 24 hours later (its Tues 26th) they have provided her address and contact numbers at home and cell plus some background info about what she's doing for a living and her husbands name and details. Two days of work to get results that a dozen, maybe more, others failed to get. I am so impressed that i will be writing reviews for this company until my fingers cramp up. Thank you for your wonderful service and your obvious dedication to do what you do the best that you can do it. My partner is so ecstatic that you've made a reunion possible. you have no idea."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-12

Has got to be my favorite South African site

"Intertel's product range is not very large, but their quality and service makes up for it. If you need security and surveillance gadgets then this should be your first stop. I've used Intertel a lot over the years and i'm a self-proclaimed customer-for-life. The online support is excellent and they only sell products that have been well tested and are of the highest quality. I don't know of another South African spy store that is as reliable or trustworthy. They definitely get a 5 out of 5."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2014-01-04

"Very speedy delivery especially considering it is holiday season. The staff were helpful and friendly and my hidden camera is precisely as described. I have no complaints at all."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2013-08-31

"I'm very surprised at the level of service received at intertel.co.za, it is certainly not something i've experienced before, and definitely not something one would expect from an investigation company. I mean these guys were good. My questions were answered before I had to ask, my concerns were addressed honestly and my options were explained simply. I made a blunder with my purchase and when I contacted their support i had the transaction immediately reversed without question - even though I had downloaded the software (my mistake). The software I meant to get, I got, and i've been playing around with it for over an hour and i'm even more impressed with intertel.co.za because I felt like I already knew how to use the software before I got it, and their explanation of how everything works and what the capabilities and limitations are (especially on their marketing and product description) is spot on. No exaggerations or deception. I'd buy shared of intertel.co.za if they went public."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A