"Communication was excellent here. I had to return a defective product and asked them that I get refunded via the original payment instead of having a replacement sent to me. Within 3 days I received the refund without issue so I'm overall I'm happy about the experience."
"I shopped all over the internet for a Vtech Mobigo 2 for my son and found this website. It was a couple dollars cheaper and after finding out I could use PayPal I placed my order. Then two days later, I get this cancellation notice as if they are losing money to sell it to me.....After about a half hour shopping on the internet again I found it at Walmart for $2.50 more. Here is a copy of the email they sent me. "We apologize for the inconvenience, but the item purchased is no longer offered by our vendor at the prevailing price. As a result, your order has been cancelled and your payment is being processed for a full refund. You will see the refund posted to your account within 24 hours. We appreciate your understanding and hope you will continue shopping at IntoMars.com.”...... I WILL NEVER DO BUSINESS WITH THEM AGAIN....YOU DONT DO THIS TO A CUSTOMER FOR $2.50."
"This was the smoothest transaction ever. Thank you!"
"I'm happy that I made my purchase here. Diapers come cheap and the service is great. Their prices are better than any other online retailer that I've ever shopped with before, so when they help me save money it means alot. "
"Great customer service! My issue was resolved in no time. Wonderful shopping experience."
"Worst online buying experience ever.
The package never came. Contactes customer service of intomars so.many time but no one responded. I lost my money on order stuff here on their website. Buyers be aware! Don't waste your money! Don't buy from.this buyer."
"Fast shipping and a great selection of items."