" I called Ironwood Pacific to first discuss their E-Z slide trailer bunk slides and then placed my order via the internet. Jim Steward was extremely helpful, took good care of me, helped me figure out my best deal and expedited my order in time to be shipped to me before the Labor Day weekend. The phone receptionist (real person) and Jim were very cordial and pleasant. I’ve only had the slides for a week, so I haven’t had a chance to use them much. Very satisfied so far, but I’ll holler if I ever have a problem and am confident Ironwood Pacific will do what’s right. Yes, I did recommend the products to another boater over the Labor Day weekend. I’m sure the word will spread further. I'm planning to on purchasing a few of their other products – snap repair, etc..
Sam - San Diego/Big Bear Lake, CA
"
"Great customer service! Products are high quality and accurately represented. Pain free purchasing and delivery! I would highly recommend this company to every one I know!"
"the product is nice, havn't had a chance to use just yet but should have atleast 1 extra bolt added to packages, shipping was kinda slow"
"Very satisfied with product"
"Fantastic! My grandsons (ages 5 and 2) LOVE the Backyard Bass Casting kit. Many hours of fun and enjoyment!"
"The Backyard Bass game I purchased is great! It's a hit with young and old alike. My order was processed and shipped extremely fast... I received it within a few days of ordering, and that was with just regular shipping."
" I placed an order over the phone with folks at Ironwood Pacific. The call was answered right away, and by a person! What a nice touch. The fellow that took my order was very easy to talk to, very friendly, and knew the product line well. The shipment arrived at my doorstep exactly as promised. I ordered the Backyard Bass Educator Starter Set and was thrilled with the quality of the product. Thank you for a job well done. "
"I was unfamiliar with snap repairs and was steered in the right direction. Glad I listened to the recommendation and got the right tool for the job. Everything was high quality and arrived fast.
Will do business again.
Bob"
"I purchased an item but was unable to select expedited shipping. I had to reorder and call customer service to get the item shipped to the east coast in a timely manner. I would recommend adding this option during the on line process to alleviate having to call Customer Service or at least advise the customer here that they have to call in to revise the shipping options. Thanks, Cheryl House "
"ordered frim your website. very easy to navigate. all pertinent info very easy to find, i.e. warranty,mounting instructions, schematics. "
"fast shipping product was as represented. bought a factory second. didn't care about mismatched colors."
"Great product and availability. Easy access on the website and seamless ordering process. "
"All items I have purchased have been as discribed, very will constructed and received in a timly manner. Thanks"
"Having just recently purchased your anchor ring w/bouy, I will
not be using it until next year. I watched as it was used this
year and am looking forward to using it. It was the ease it made others retrieve thier anchors as I continued to struggle
to pull in mine, I knew it was the way to go.
Gene"
"Service was fast and the product was exactly what I ordered"