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Product & services pricing
4.15/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.08/5
Customer service:
3.38/5
Return/Replacement policy:
3.73/5


Verified
5/5

2024-12-17

Great product

"So looking forward to receiving the rug which is exactly what we need for our lounge and the exact size. "

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Verified
5/5

2024-12-17

Great service!

"Good quality rug, good customer service, kept me informed, great value! "

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Verified
5/5

2024-12-16

Brilliant in every way!

"A week to come from the US what a brilliant service! Absolutely love this rug the colours are a little muted but didn’t want anything to in your face. Great quality for the price paid and so pleased I ordered this. "

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Verified
4/5

2024-12-16

Slightly uneasy about an US company trading a Rugs.co.uk.

"The ordering process was simple & efficient, and if the tracking is accurate the order should be here in good time. The range of patterns and sizes available is what clinched the deal, though having read reviews quoting expensive returns policy I decided to go with one that cost just over £100 so if there is any problem I'll be able to claim through the credit card company."


Verified
5/5

2024-12-16

Kazakh Rugs

"Great web site and simple ordering process.Great selection available with quick response.
Just awaiting delivery now.
"

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Verified
5/5

2024-12-13

Great service and a fantastic product

"Ordered on a Monday rug arrived within seven days, this is the second one we have purchased highly satisfied "

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Verified
5/5

2024-12-13

Carpet

"Carpet arrived a day early but we were emailed so we were ready "

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Verified
5/5

2024-12-12

Rugs (2)

"First time customer. Fantastic selection of styles, colours, shapes & sizes. Delivery process was excellent- used UPS a trusted and professional courier. Would definitely use again."

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Verified
4/5

2024-12-12

"I am very pleased with my new rug. I gave 4 rather than 5 stars because I'm having difficulties trying to eliminate some difficult kinks. These are seriously embedded right across the width of the rug and arose because the rug was carelessly rolled before shipping. Possibly the rug was rolled too loosely and then tightened after rolling causing the embedded fold.
The colours are fantastic and as bright and vibrant as I would have wanted. The rug is great value for the cost and although the shipping time had some delay I was overall happy with the shipping process and timing.
"

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Verified
5/5

2024-12-12

Excellent rug

"The terracotta colour of the rug is just as it appeared online and looks perfect in our lounge. The quality seems excellent too - plus the secure packaging, prompt shipment and also courteous, on-time delivery completed our full satisfaction with the whole procedure.
We’re very happy customers - thank you!
"

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Verified
5/5

2024-12-11

Excellent service

"Very quick order process. If it arrives this week it will be very quick delivery. So far am really pleased with service."

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Verified
5/5

2024-12-11

Fast service, great product

"Very pleased with my new rug, arrived within 4 days (a day earlier than expected), delivery driver carried it into my lounge for me. Lovely product, good value. "

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Verified
5/5

2024-12-11

Excellent choice

"Looking for 2 runners for my hallway. Great range to choose from and all at very good prices
Kept up to date with delivery details.
Will definitely use this company again
"


Verified
5/5

2024-12-10

Quick and easy to order, good quality.

"Rug arrived as advised, looks great, and feels soft and comfortable to touch and walk on.
Good colour, great price.
"

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Verified
5/5

2024-12-09

Great experience

"Fast delivery & got a rug for a great price! Very happy "

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