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Product & services pricing
4.15/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.08/5
Customer service:
3.36/5
Return/Replacement policy:
3.73/5

Verified
4/5

2023-11-23

Customer service

"I would give 5 stars but there is always ways to improve. Thank you for your service and help response."


Verified
5/5

2023-11-23

Very efficient

" As in the past very good service alround Thanks "

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Verified
5/5

2023-11-22

Perfect

"Very happy with the service and quality of my rug "

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Verified
5/5

2023-11-21

Was a bit concerned but every thing ok.

"I was a bit concerned to discover that a company called Rugs UK actually ships from the US and then saw all the negative reviews online. However my purchase went smoothly with the rug arriving in about a week. The rug itself for the price is great and overall am very happy with the way it looks."

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Verified
4/5

2023-11-20

Beautiful Rug

"Beautiful Rug and size is correct. Delivery a bit slow but I think it was the courier's fault not the company. "

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Verified
5/5

2023-11-20

easy to order

"Pretty easy to use the web site and order a rug, haven't received the rug yet so can't comment on that yet."

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Verified
5/5

2023-11-19

Brilliant

"Easy to order, quick delivery. I love the rug. Great price."

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Verified
5/5

2023-11-18

Excellent service

"After ordering the rug which was straight forward via the site, I looked at some reviews and was a little worried. But the service was excellent, arrived via ups 5 days later with notification of timed delivery, rug is well made and looks amazing for the price we paid. "

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Verified
5/5

2023-11-17

Swift delivery, perfect rug

"I was really surprised how quickly the rug was despatched and delivered. A matter of a few days only! Colours are true to what was shown online and it looks lovely in our living room. Of course having been folded there are a few ruches that need flattening out, but I'm thrilled, especially as it was a very reasonable price."

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Verified
4/5

2023-11-17

Good product- shame about delivery

"Quality of goods excellent - only downside was delivery company- no time slot so a day wasted waiting in"

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Verified
5/5

2023-11-17

Super rugs.

"Ordering was quick and easy once I made a choice from the huge range available. The rugs arrived today and are excellent quality and look great. Very happy!"

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Verified
5/5

2023-11-17

Easy to order. Awaiting delivery.

"My daughter has this rug , large in her dinning room. Always loved it.
Great price for my runner in the sake !
"

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Verified
5/5

2023-11-15

Harvest Rug

"Very easy to order online, service was excellent, delivery was very fast, very satisfied customer."

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Verified
5/5

2023-11-14

Very pleased with rugs

"Very pleased with rugs
Prompt delivery
"

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Verified
5/5

2023-11-14

Excellent

"Great price . The rug arrived in less than a week & its gorgeous . Feels so soft & warm & is exactly like the pictures . I love it & have ordered another in a different colour for the bedroom & a matching runner for the hall . . Its lovely quality . Very happy customer . Highly recommend "

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