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Product & services pricing
4.17/5
Chance of future purchase:
4.01/5
Shipping & packaging:
4.09/5
Customer service:
3.39/5
Return/Replacement policy:
3.73/5

Verified
4/5

2023-09-06

Tracking information.

"I could not contact u by phone , hence a little disappointing, but to my surprise the chat on line went well , and received all information I asked for by your colleague. "

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Verified
5/5

2023-09-05

Lovely design, Good quality, Good price

"Ordered a coffee shop rug & runner, both of which are of good quality & design and at a good price too.
After having initially placed our order we did see some negative reviews for this company but have to say this definitely was not the case in our experience. Received immediate order confirmation and 2 days later had email from UPS providing us with our delivery date and time slot - which was both accurate & efficient.
We are really pleased with the look and quality of our rugs
"

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Verified
5/5

2023-09-03

Rugs appraisal!

"To see rugs transposed to your own rooms prior to purchase - amazing!"


Verified
4/5

2023-09-02

My carpet

"Easy to order lovely choice of colours and patterns still awaiting delivery so hope quality will be as good"

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Verified
5/5

2023-09-01

Excellent service and lovely rug

"Arrived exactly when confirmed it would be. Packaged well and the actual rug is lovely. Competitive price and great service from start to delivery. Would highly recommend."

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Verified
5/5

2023-09-01

It's here!

"Spent a long time choosing the right rug for placing on my pitch pine bedroom floor but thankfully worth it as it looks perfect. The Villa rug I would describe as discreet, it blends so well with other furnishings due to the subtle colours and yet gives a magical depth to the room.
Mrs. J. Rhodes
"

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Verified
5/5

2023-08-31

Great Choice

"Not received my rug yet, should be delivered in 3 days time, but i did only order it 2 days ago! Spoilt for choice (again) This is my second rug from this company and i hope it wears as good as the first. Thank you. "

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Verified
5/5

2023-08-31

Good value and quick delivery.

"Item came from the US but was quick to be delivered. A good experience."

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Verified
5/5

2023-08-30

Rug

"Delivered earlier than expected . Brilliant service."

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Verified
5/5

2023-08-28

New dining room rug.

"The choice was excellent and the prices really reasonable."

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Verified
4/5

2023-08-26

Good value rug.

"Pleased with this rug for the price I paid. A lovely colour, but has no thickness to it. Nice design and overall pleased."

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Verified
5/5

2023-08-26

Excellent

"Great product as described delivered quickly thank you!"


Verified
5/5

2023-08-24

Pleasant experience.

"Website is easy to navigate and the purchase process simple too. Didn't realise the rug was coming from the USA though !"

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Verified
5/5

2023-08-24

Not yet despatched

"Waiting for a few days now with no idea when it will be shipped. Been at the same waiting to be shipped for 3 days now. Have emailed and not received a response. Not very happy."

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Verified
5/5

2023-08-23

Great service

"Good communication and the rug arrived exactly on the scheduled day. Happy with the quality and look of the rug."

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