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Product & services pricing
4.16/5
Chance of future purchase:
4.05/5
Shipping & packaging:
4.11/5
Customer service:
3.41/5
Return/Replacement policy:
3.73/5

Verified
5/5

2021-12-17

Excellent Service

"Thought I knew what colour rug I wanted, but by using the room visualiser this really helped in making my selection and avoided the need to exchange an unsuitable product! Given the rug came all the way from the USA delivery was prompt and arrived on the scheduled day. Rug exceeds expectations and looks great, especially for the price."

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Verified
5/5

2021-12-16

Heritage Runner

"Very impressed with this company, iRugs, fast delivery from US to UK, fully track able, well packed. Rug arrived in mint condition and EXACTLY as shown colour, design and size wise. LOVE IT!!! And will be back for more. Thank you for an excellent quality item and outstanding service. "

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Verified
5/5

2021-12-16

Great range. Keen pricing

"Website easy to navigate. Great range of sizes and colour palette.
Competitively priced and arrived a little earlier than expected.
"

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Verified
5/5

2021-12-15

Tremendous service.

"Received my rug five days after ordering it. Love it too. "

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Verified
5/5

2021-12-15

Great

"Ordered rug online and the rug arrived within a week. Fits perfectly in our lounge. Would definitely recommend. "

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Verified
5/5

2021-12-15

Very efficient

"Ease ordering to delivery perfect Good choice for us"

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Verified
5/5

2021-12-13

Lovely rug!

"Delivered a day sooner than expected. The creases are coming out quickly. Very pleased. "

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Verified
5/5

2021-12-12

Gorgeous rug

"Beautiful rug, a wool rug the size we wanted would have been too expensive and with two dogs just not worth spending all that money. The rug we ordered is just what we wanted, great delivery service and good value for money. So pleased with our purchase that we have ordered another. "

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Verified
5/5

2021-12-12

A simple buying experience for a technophobe!!!

"Such an easy to navigate site. So easy to find what I wanted with a good selection of colours, sizes and types of rugs. "

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Verified
5/5

2021-12-11

Excellent service dreadful delivery

"The service on irugs website and the quality of the rug was superb. The delivery from Fedex was shocking. 3 days from Fort Mill to London and 5 days from London to Glasgow (arrived 3 days late). No Express in Federal Express there."

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Verified
5/5

2021-12-10

Brilliant rugs

"having looked locally for rugs for my hall they were either non-existent or very expensive for what they were. then found this place online. great prices and huge choice.
i was a little perturbed i'd been fleeced when my email confirmation can through that was being shipped from the US but they arrived within 5 days.
loved the hallway ones so much [so does the dog - think he thinks i bought them for him as he sits there for hours now] that came back and got a bargain on one for the kitchen too.
thoroughly recommend.
"

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Verified
4/5

2021-12-09

Excellent service

"I ordered my rug Friday evening. It arrived Wednesday…..from America. Amazing. I followed the rugs journey day and night. I was a bit dubious about receiving the rug without seeing it but was able to take a picture of my room and place the rug in the correct place so had a good idea of what it would look like. I wasn’t disappointed."

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Verified
5/5

2021-12-08

Excellent choices

"Rugs choices in various colours plain and patterned. Great selection and sizes to suit all areas. Very good competitive prices. Would definitely recommend this site."

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Verified
5/5

2021-12-08

Lynda

"


Quick delivery very nice delivery man very helpful rug good quality


"

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Verified
5/5

2021-12-06

Excellent rugs

"Fabulous experience, the rug I was looking for was easy to find. Simple to buy and I loved following it's journey from South Carolina to my door. Very happy with my dealings with iRugs. "

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