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Product & services pricing
4.16/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.10/5
Customer service:
3.40/5
Return/Replacement policy:
3.69/5

Verified
5/5

2021-11-09

Second time lucky -

"Good, transparent reliable service.
Product too
"

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Verified
5/5

2021-11-09

Excellent customer service

"Wouldn’t buy rugs from anywhere else"

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Verified
5/5

2021-11-08

Perfect and good price

"From ordering easily on line to a fast delivery of a rug that is perfect for the room, all at a good price, this was a positive experience"

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Verified
4/5

2021-11-08

Good selection on rugs

"Easy to order and good selection and sizing on many rugs.I didn't realise item was being shipped from the US I thought it was the UK ."

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Verified
5/5

2021-11-07

Excellent customer service

"Our rug turned up with a nasty hole in it. After sending pictures, we got a refund! Amazing service. We've now ordered another rug from them, as we trust that this rug will be amazing and if it isn't the company will put it right. "


Verified
5/5

2021-11-06

Easy to use

"Excellent website and easy to order."

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Verified
5/5

2021-11-06

Yellow Pink Maahru Washable Runner Rug

"Transaction was easy and delivery was in good time. The runner for my hallway was just as the online photo. Really pleased with it and it looks lovely. "

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Verified
5/5

2021-11-05

A good shopping experience

"Easy to select online and order.
Prompt delivery. Very good quality
and true to description. I am very pleased with my new rug. Only one thing I would mention, this was delivered to the wrong address, but was brought to me by the people who lived there. Could have been a problem!
"


Verified
5/5

2021-11-04

Excellent

"Ordered Sunday received on Tuesday. Excellent service. Very impressive."

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Verified
5/5

2021-11-01

Excellent Rug

"Before Rug arrived took pic of the one I was buying transferred onto living room when it arrived looked exactly the same as the pic I had taken same size too, well pleased "

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Verified
5/5

2021-11-01

Good Experience

"Easy to use website with huge selection of rugs - straight forward and secure ordering process - rug delivered in reasonable time frame and in excellent condition "

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Verified
5/5

2021-10-28

Good website,

"I've changed my review as my delivery is not due in January but 11/1/21, which is November 1st in America! "

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Verified
5/5

2021-10-29

Fabulous Rugs

"The timespace for delivery was Excellent! Well packed and great delivery! Fabulous Rug!"

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Verified
5/5

2021-10-28

Unbelievable service and value

"Selecting the rug was so simple, the website made it easy to narrow down size, colour and type of rug to save scrolling through everything. Having chosen our rug it was so simple to place an order and make the payment. We now have the rug and are so pleased with the whole process."

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Verified
5/5

2021-10-24

Excellent

"Always enjoy using this site it is easy and so much to look out"

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