"Received name necklace which is microscopic. The chain is so thin you can hardly see it. It's not at all safe to wear as it's weak and will break. We ordered double thick gold and it's incredibly delicate. So disappointed. Also, shipped from New York not Israel. "

"So I got this beautiful necklace with my name on it as a gift , after wearing it just a few times it became rusty and color change ( I didn’t took a shower with it because I knew it’s not gold
Customer service was fast to respond but the offer me %15 off for next purchase.
I thought it’s ridiculous and even insulting.
NO WAY I will buy any things in this company
"

"I have tried for 2 days to figure out how to place a return and it appears to be virtually impossible .
Don’t order unless you are certain you want product "

"Just wanted to buy my wife personalized necklace with her name in Hebrew. First transaction fell through because they thought it was a fraudulent transaction. Gave them second credit card(just in my name) that has a 10k limit and I pay the balance every month. Israel Blessing canceled that too. Guess $113.95 is too much for them. I even called the credit card company to advise them of the purchase. The three words(from the song Mr. Grinch are "STINK-STANK-STUNK" to describe Israel Blessing."

" I purchased a necklace for my grand-
daughter and when I received the item
4 Days late it was totally broken. The chain was so thin and did not look like
the photo that was online our on the
“CARD”, I contacted my Credit Company andt they stated that this
company is not “CERTIFIED”. "

"Just received 3 necklaces and cant understand the name, not Hebrew, cannot contact Israel blessings will not let me email, also no phone numbers to call This is terrible 159 dollar purchase wasted. Contacted credit card and had charges reversed. "

"Zero customer service. Item was not shipped until a day before the latest guaranteed date. Requested a shipping refund and have received nothing but an automated response. No phone number to call. Ring was much lower quality than pictured. "

"I ordered a necklace as a gift for my niece's bat mitzvah. It never arrived. It took them a long time to finally tell me that it was lost. For a week they kept asking if I gave them the proper address. I sent an email stating that they should re-order, rush it, and give me some sort of refund/discount ect.. That's how any company here deals with these situations. They wouldn't do a thing and didn't seem to care what I said. Now, it appears we didn't give this gift and have to start over. I'm out the money which they said they would refund (the very least they should do) but I haven't seen it yet. We didn't get the product which they lost so of course we would get a refund but nothing for the tardiness and trouble and no desire to overnight a new one. They simply didn't care. I will never use this company again!"

"I am trying to get wedding rings resized. They have not responded to my numerous emails and they have no contact number. I now have no rings for our wedding. Very upset and disappointed. "

"I'm on my 3rd re-order over 3 months. Communicating with customer service is like dealing with someone before the industrial age...much less the advent of the computer. It's excruciating...but at least they are willing to try, try, try again to make it right. Oy."

"VERY disappointed with customer service. It does not exist. Never got a response to concerns about proper Hebrew spelling of name necklace I ordered. Nothing but automated response to numerous emails. Cannot get them by phone. Hope they don't ship product because I will not pay for it."

"Very disappointed with Israel Blessings. Very poor email communication. Takes days to respond to your concern. Did not communicate the shipping details and was surprised by a brokerage fee that was never disclosed."

"I had a custom name necklace made by them. It turned out really beautiful, very good quality and they made it very fast. I was also surprised at how quickly I received my order, after all it was being sent from Israel to the USA. They said it would take about 15 days, it ended up only taking a week I believe.

I was very pleased and I can definitely recommend them."