"Excellent Pre Sales support, very helpful in understanding our requirement and designing cost efficient Bill of Quantity (BOQ)"
"Last November I ordered Cisco 3850 switch and 1 year Smart Net extension. Switch was delivered as per promise but SmartNet was given after delay of 4 weeks. Overall it is a good company to work with with friendly staff. however Please try to honor your commitments in future "
"I really don't have words to express my feeling, you guys literally saved my job. Best support team Thank you Please consider it as a small token of appreciation :)"
"One of the best suppliers for LTO tapes My company is purchasing LTO tapes from IT devices since 2012.They offer great customer service and superb pricing"
"One of our trusted and reliable EOL IT supplier 7 Out of 10 orders are on time. I am in business in which we need end of products mostly and Itdevices always come handy "
"I normally don't write reviews online but after reading jeanpsg review thought it would be injustice to IT devices not to write one. This was my first order on IT device's and unfortunately wrong product was delivered. but the way you guys handle the case was excellent. You guys handled my case in very Professional manner especially Asad and latter on by Naj. Excellent Work
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"The reason why im taking my time to write to you guys is because I've been working the last 7 days with Karl Hamid and Naj, which is been a HORRIBLE experience.
When I first contacted Karl, he told me he needed to sell this items because that was the only way for him to keep his job, after that is just been lie after lie. He told me this items were stock and it would take 2 days to receive them in my location, another lie.
When I decided to place the order last wednesday, Naj said the order was already processed and it was been deliver. When I call thursday to ask for my tracking number, neither one had it. I knew I was being played out, after sending mails and calls, friday late afternoon I receive the tracking number. They also mention the delivery company will work sat and sunday, which I find out is not true.
Now, that the order won't be deliver monday, neither tuesday, I received a call from the delivery company saying it probably won't be deliver wednesday.
Let me tell you this is just horrible, you guys had reviews online about similar situations and even with that I decided to take the risk but thats it. You lost a potential client because all this lies and unprofessional way to handle this type of situations. "
"I had lot of orders in past and I am very much satisfied with customer service and pre and post sales support. All my orders come in time. Their prices are always competitive but if they are higher in some items they always beat or meet our target prices."
"Bought several Cisco C2960 Switches from this company. 1 Switch failed, Tried to get Warranty directly from Cisco: Cisco says these switches are registered to another company from a different country and refused to help. These switches are supposed to have limited, but I'm left with no help or support.. Buyer Beware! I would not buy any more switches from this company."
"This company is awful! Placed the order and followed instructions on using credit card. Used their system for all orders. Call this vendor regarding this order for verification and never got a call back. Vendor cancelled the order but did not cancel the transaction. Called again and vendor said to deal with Google Wallet for the transaction. Google wallet said it was the vendor and to contact them. The vendor uses Google Wallet to process transactions for CC."
A rep from ITDevicesOnline, Ron Maqsood, has responded:
“Thank you for your appreciation and we would always try to serve you better.”