"Ilya was very helpful and professional. He listened to my needs and made a great suggestion regarding the item I should purchase. Because I wanted to wear my gold chain with a pendant he recommended I go with a bit smaller chain to stay within my budget, but get the solid gold chain vs hollow gold chain as it is a lot studier design. Very happy with my purchase, the price was great as well. I highly appreciate it."
"We had a great experience buying engagement ring with Oksana. So we went back for the wedding bands and again, it was a great experience. We will be going to ItsHot for all future jewelry purchases and cannot recommend them enough! Beautiful jewelry, hundreds of options so you can truly envision your purchase and the customer service is one-on-one and so helpful. A+!"
"The team here is a team of perfectionists and masters of their craft. More than that, they are exceptional people with great hearts. They took the time on multiple occasions to understand my wife’s taste and went the extra mile to ensure the gift was absolutely perfect in its creation. I was looking to make a very specific custom pendant, and they created a masterpiece! If the opportunity to create a custom jewelry piece ever arises, be sure to consider these guys. We personally will not go to any other jewelers as long as these guys are in business for sure."
"I have come to expect nothing but the best in quality and customer service from ItsHot. My recent experience was no exception. What was supposed to be a simple stop turned into a wonderful shopping experience (I bought a watch and another diamond ring for my mother). I can't say enough about customer service. Both reps were extraordinarily knowledgeable of the products, even those that were not on display, and very pleasant. I did not feel pressured to buy anything and felt I had enough space to make a decision. Thank you again guys. I love your store!"
"It's probably the best jewelry place around. They are kind and courteous with reasonable pricing and a great selection of real diamond jewelry. They also do custom work if you have something very special in mind that they don’t have, worked with their salesperson on a custom pendant and chain and the result was a true masterpiece. I've stopped going anywhere else for jewelry purchases as I am so happy with the deals and service I get. Recommend highly."
"I always trust ItsHot for my jewelry or watch needs. They are very friendly, helpful, and extremely knowledgeable about their products. I would never consider going anywhere else. Ask for Mark, he is amazing and takes very good care of me each time. The last time I purchased a fantastic diamond Breitling here, the watch looks amazing, as all the other jewelry pieces I purchased."
"I was SO pleased to find such a great selection of diamond hoop earrings here! Both reps who worked with me were top patient, attentive, and indeed helpful. It took me a while to choose between 2 pieces and I didn’t feel any pressure or hassle. Very kind people and very personable. Jewelry is of top quality and priced fairly. Will be a frequent customer from now on. Thanks, it was a pleasure!"
"Mark was a pleasure to work with and helped me pick just the right diamond watch for my beautiful wife. He was actually very passionate about helping me find the best one within my budget. I ended up with a Luxurman Montana blue dial watch to match her eyes and she loved it! Can genuinely recommend ItsHot for outstanding customer service and fair pricing. I will definitely be back."
"I have been shopping at ItsHot for many years and have had the most wonderful and satisfying experience on every visit. I am always greeted warmly and given expert advice and care for my diamond jewelry. I know that the quality of anything that I purchase there is the best that I will find for the money I spend. They will spend as much time as necessary to make sure that I find the exact thing that I am looking for, even if they have to design it themselves. I purchase pretty high end items for myself, but sometimes I need a more budget item for a present and even for $200-$300 you can get something nice, with real diamonds (of course it won’t be the same item as if you spend $3k with them, but still an amazing gift). In the area of customer service, I haven’t found a better experience anywhere, nor a better price for quality jewelry."
"I went in looking for a Christmas gift and was treated with great professionalism and respect by Artur and the team. He took time to make sure we had picked out the perfect gift, and we couldn't be happier with the diamond chain we selected. First purchase, but will definitely not be the last.
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"I found a gorgeous diamond eternity band here and did not hesitate to purchase it. The price was great compared to what I was offered locally for the same quality. I am very satisfied and will be buying next week a pair of diamond earrings for the present on the money saved on the ring."
"Huge selection of hip-hop jewelry. You can find so many gorgeous and stylish pieces here. True art. Highly recommend visiting them!
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"One of the few places that offers real gold, real diamond, very high end looking and feeling cufflinks. Bought a pair a year back and have used them for my special occasion dress wear. Going back now to get another one because I loved those so much, I have no doubt they will be equally as beautiful and high caliber. They also made a custom pendant for me. Love their attitude and quality of workmanship."
"The service in this store is exceptional. Everyone was knowledgeable and very friendly. I would recommend working with them for all of your jewelry and watch purchases, as the quality they offer for the price here is unbeatable. They made a fantastic deal for my new diamond watch, and I love it. No rush, no push. A wonderful experience.
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"I Purchased a diamond ring for our 30th anniversary here, and it was the easiest jewelry shopping experience ever. The staff was very helpful and a pleasure to work with, 0 pressure and their higher end jewelry is amazing quality for the price. I highly recommend ItsHot now, as aside from the very friendly staff, the selection and pricing were impressive. I am thrilled with my purchase."