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Product & services pricing
4.50/5
Chance of future purchase:
4.51/5
Shipping & packaging:
4.65/5
Customer service:
4.63/5
Return/Replacement policy:
4.62/5

Verified
1/5

2020-08-19

Its Worth More ... TO THEM

"I sent 2 Iphone 6 Plus phones in. One worked but had intermittent issues. The other was in excellent shape and we had no history of problems with it. Both were quoted at $75 value from Its Worth More. We sent the 1st one in and was told by Its Worth More that they reduced the offer to $5.00. While I was disappointed (the phone still worked) I knew there was an issue so I accepted the $5.00. However, the 2nd phone was reduced from$75 to $17. This phone worked fine and we never had any issue. The only reason we were selling it was we got 2 new IPhone 8 Plus phones for an excellent price. I will NEVER send these scam artists another phone. I'll use a hammer on a phone before sending it to them. I suggest you do the same."


Rep reply posted 2020-08-20
A rep from ItsWorthMore.com, itsworthmore, has responded:

“ItsWorthMore is an honest organization that is more than willing and happy to discuss any concerns regarding the findings of an evaluation. Most importantly we want our customers to understand the reasoning for any decreased offer value for the submitted devices. Upon receiving the review a member of our customer support team took a second look at the device again and noticed that although the initial reasoning for the deduction mentioned defective spots or discoloration the screen had a very blue tint. This tint is usually indicative of a non-OEM replacement screen being installed on the device. Due to the appearance of the screen, it would need to be replaced prior to resale. This explanation and reasoning were not provided in detail, due to this we have offered to provide the full original stated value of $75 for the device. The option to move forward was declined and the device has been mailed to be returned as requested. We thank you again for presenting the concern to review and your communication regarding this issue.”


Verified
5/5

2020-08-18

item in bad condition, not as ordered

"I ordered an iPhone XS in excellent condition, meaning no cracks and small scratches, and when I received it the entire camera was cracked and looked trashy. I am returning it now but have to wait a week to return this item and receive a new one all because this company couldn't send me the right item. Not to mention I chose this company because its quick and I was in a crunch for a phone soon considering I need it to work. Now I'm behind in work and also have to wait extra long for an item that I should have received from the very beginning. Very poor service and I was very disappointed. definitely recommend ordering from somewhere else."

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Verified
5/5

2020-08-13

Great Conpany!

"I did my research and tried many trade-in sites. Itsworthmore gave the best offer and paid exactly what was stated. If there are concerns there is always someone around to take your call. This truly is the best recycle company out there for electronics. Fair, Honest, and Quick. No Hassle - I will be using again in the future!"

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Verified
5/5

2020-07-28

Good service

"I was happy with the offer,sent phone,accepted offer and received payment in a timely manner. Would recommend this company. "


Verified
5/5

2020-07-26

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Verified
5/5

2020-07-20

Great price and quick too!

"First time selling used electronics and it was a breeze and very quick. I got a great price for my MacPro too. Thank you Its Worth More!"


Verified
5/5

2020-07-16

Great Service!!!

"This company was fast and offered the most money for my phones. "

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Verified
5/5

2020-07-14

Great Experience

"Great to buy from. iPad was in excellent condition and fast ship. Thanks!"

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Verified
5/5

2020-07-12

Received expected value for iphones.

"I have used this company twice now, and was paid exactly what the phone’s estimated value was. Highly recommend!"

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Verified
5/5

2020-07-12

Samsung Galaxy S7

"Fast and easy process. Everything went very smooth, and will definitely use their service again. "

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Verified
5/5

2020-07-12

They were great

"Sent 2 iphones in to sell. Turns out both phones were still attached to my sons phone plan. They notified me of this. I called itworthmore and they sent them back to me at their expense. It took a while but I got the phones free from his plan and unlocked. I sent them back in and all went smoothly. "

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Verified
5/5

2020-07-11

The most money

"These guys offered more money than anyone else and made the process super easy"


Verified
5/5

2020-07-11

As advertised.

"As advertised, as promised."


Verified
4/5

2020-07-11

Great Business

"I've done a ton of transactions with these guys and they're great honest people. They give you what your items are with and don't try to take from you.

Only single complaint I have is that I wish payments could be a little more prompt. Not that they're slow, but once your offer is approved you kinda get anxious for your payment. Or maybe thats just me.

All in all, great business, trustworthy, and I'll continue using them.
"

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Verified
5/5

2020-07-10

It worked well.

"Legit it worked and i got the check. Would recommend."