"Slow. And they cut the offer by $20. Their explanation (scratches on display) did not sit well with me as I know that there were no scratches and the display had a glass protector screen over it. But at this point haggling over $20 is just not worth it. "

"I always enjoy my experience, from the time I send out my item to the final touches this couldn't be but a more efficient and simple process, I will continue to do business with them!"

"Excellent customer service and support. "

"After receiving the item, the inspection of item and payment was fast."

"They said they Zelle money at a certain time. Well Zelle goes through right away. I was lied to and still have no payment. Do not recommend. "

"I went into this with a lot of skepticism. But the process was easy and my offer was paid as promised. Great experience. "

"This is my 3rd trade-in with iwm they are my go-to for phone trades."

"At first I was nervous to sell my electronics online but I must say I’m impressed they told me how much I was getting before I should out i picked expedited shipping got my cash in 3 days"

"Super fast, easy to sell and nice people to talk too "

"First time to use this company, and they exceeded my expectations. Timely responded to my initial e-mail and provided postage-paid envelopes to send in my phone. They kept me informed me of the status of my transaction and promptly issued payment. I will use them again, and I highly recommend them to anyone who has the need."

"This co will give a slightly above market quote for your used items but can bring in a sharp knife to cut their initial offer by 50 percent or more using dubious ways to find fault with your equipment. I am requesting my items to be returned in their original condition. "

"Great fast and easy! Will use again"

"Very good I loved the site so much"

"Everything worked as advertised but expect that they will reduce their offer once they receive your phone. I sent them what I thought was a perfect phone. No visible scratches etc. They must have looked at it under a microscope because they sent me an email saying it had light to moderate scratches and took $20 off the original offer. I probably should have taken pictures of the phone before I sent it but I am not sure it mattered. The amount I received was still $15 more than anyone else was offering so I am ok with it. "

"I was a bit reticent about selling my iPad, but they patiently hung in there with me. A very easy transaction, at a fair price. "