"JES is always ready and ABLE to help me especially in a time crunch! Customer service is outstanding!"
"Great customer service, easy to contact and always ship as promised. Notify you quickly with any changes to your order and keep you informed as to when your items are shipping etc..Love the product always arrives pacakaged well and in good shape..absolutely no problems with this distributor A-1"
"My dealing with JES was very good. The order was shipped quickly and was received in a reasable time."
"Never has ordering a piece of equipment like the type I ordered ever been soooo easy! Thanks to Daniel for making my first order a pleasurable and smooth transaction."
"Thanks Natasha Riggs for all your help! JES has been the best at getting me the information and pricing needed as well as doing an excellent job with the orders.
Michael
Commercial Kitchen Resource"
"JES is fantastic! We have worked for with them for many years. Natasha Riggs in our contact and she is always knowledgable, up to date on any information we need and she goes above and beyond to assist us if we have any equipment issues. We receive the equipment we order in a timely manner and a very good value. I would recommend JES for anyone in need of a equipment supply company."
"Great prices on quality products!"
"Thank you for your service. I had to change products and upgrade my order after it was processed. The customer service was friendly and fast. "
"I was pleasantly surprised by how quickly the pot arrived. It is in good condition and I'm pleased with my purchase. "
"We love to eat oysters that have been steamed with all kinds of goodies on them (cheese, bacon, etc.) and we saw in a restaurant how they cooked theirs on wooden trays in a microwave. I did a search on the internet for these 13" wooden trays and JES had them. I ordered a set and could not believe that there was 12 of them for the price I paid. I received them sooner than expected and used them right away just like I saw the restaurant do. The oysters were terrific and the wooden trays worked great. Thank you for such a great product at such a great price! "
"Trading with J.E.S. would be so much more efficient if they offered a Paypal service option to potential clientele. Erin Hunt offered our great customer service but unfortunatley had to take our $5000 business elsewhere for the lack of a PayPal facility on their website. "
"I received the item in a timely manner, however, it wasn't the exact model as depicted on the website. It is quite similar so I will be keeping it, however, as I don't believe it's worth the time and effort to attempt a return."
"I didn't get it yet on back order."
"Fast service and great product"
"I had researched my product (RV works FF4 Cajun fryer) on the internet and JES had the best price. I called in lieu of ordering online, and Adam was very helpful in placing my order.
Unfortunately my unit arrived with some damage and telltale signs that it may have been used. I called Adam (left a message, he immediately called me back) and let him know how the product was received (I followed with photos in an email) Adam and his supervisor Scott contacted the manufacturer, wouldn't accept the band-aid approach initially offered. JES's pressed on and got the manufacturer to replace the unit, at a great shipping expense. I offered a less expensive compromise, which the manufacturer accepted and they even threw in a complimentary cover for the unit. I think everyone came out happy in this deal. This is the way business should work. I would gladly shop at JES again, they stand up for their customers. Thank You Adam and Scott
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