"Very great customer service "
"I bought a dress for my nieces wedding.
I ordered it, came in 3-4 weeks.
Loved it "
"Brilliant experience. Ordered a flower girl dress. The fabric was of high quality, size perfect and delivery was quick too...."
"I ordered my bridesmaids dresses from JJs house. It was nice that I could order color swatches so I could see how the color and fabric looked in person before ordering the dresses!"
"Rhinestone headbands were beautiful and so affordable. About 1/8 of a regular store's costs. Unfortunately, the dress I ordered the first time never arrived, but customer service responded within hours to find a resolution and ultimately refunded the cost of the dress.
I made a second dress order and WOW! Not only was the price extremely inexpensive (under $300), the quality and beauty of the wedding dress far exceeded the US $1000 dresses that I tried on at two different stores. It was worth the wait of 1 month shipping, because they make their dresses to order, and I know the dress was made just for me!"
"the response from customer service was fast and very helpful. the representative was nice.the dress is perfect "
"I've never been disappointed by JJ House. I've been ordering dresses from them for 4 years from middle school graduations to high school graduations and each one has been of great fabric quality, to the measurements given, and look even better than the pictures! Highly recommend."
"Having fallen in love with the dresses I was nervous about purchasing online as you read horror stories but was delighted the dresses and colour were exactly as the pictures.
They arrived quickly and ordering was easy. I asked some questions in an online chat too which was very helpful. "
"The worst company ever dress ARIVED late and was falling apart and I had to then pay to return the faulty product "
"I have purchased 6 dresses thus far from JJshouse. Each dress has been one of those things that you put on and feel amazing in. Four of the six dresses were for formal events so I had them custom fit to my small 60" frame. The fit was perfect each time...and for such a small amount of extra money! I can only imagine what the tailor's bill would have been to have it fit me so perfectly. The quality is unsurpassed, and I'm a picky shopper. Each dress has been one that people admire and ask where I purchased it. I couldn't be more impressed with this company. I recommend it to everyone."
"I had a very nice experience ordering my v neck , short sleeve mother of the bride dress, even though my first order was to small it was easy to return and replace. An exchange policy might have been even easier if they had one. My new dress fits good."
"I ordered 2 necklaces from JJ’s house, they came quickly and the quality was amazing as well as the safe packaging. All around best decision I’ve ever made when buying online."
"Very personable service, dresses good value , tracking available, some dresses small for size ."
"Overall I really loved my dress. The internal bra was a bit odd and not necessary for the dress, but it wasn't a difficult fix. The dress looked like the picture and the color was stellar. "
"The color and material is impressive for the price. The return policy is very good too. I have to return one of the item and i got my money back quick.."