ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.42/5
Chance of future purchase:
4.49/5
Shipping & packaging:
4.10/5
Customer service:
4.43/5
Return/Replacement policy:
4.25/5

Verified
5/5

2018-10-09

Shopping Made easy

"First off, their website is really friendly and there are great designs and style to choose from for all sorts of occasions. Checking out is easy and the curstomer service is excellent. They are very accomodating to questions and instructions. They get the sizes accurately and in my three orders, I never had any problems with alterations as they perfectly fit! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-09

Pleased

"I had originally picked out a red veil on jjshouse. The veil that I picked out was out of stock so they sent me an email promptly that informed me. Their responses to my questions were prompt and in detail. In the email they had alternative choices that were similar to the one I picked out and made sure it was delivered before my wedding date. The veil was better than pictured and was a true red color which is what I was worried about it, I couldn't of had a better experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-08

Super mooie spullen

"Super mooie spullen....echt genieten"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-08

Quality

"Great quality! Great prices! Perfect fit!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-07

Bridesmaids

"Awesome quality, easy ordering, prompt customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-06

Loved my wedding dresss!

"My experience shopping was easy. The dress was delivered within 10 days of ordering and the quality was superb! The dress is more beautiful that in the pictures."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2018-10-06

Excellent.

"I love jjhouse because they provide excellent online customer service, and it is a trustworthy online shopping website. I had ordered 4 evening dresses from them and i was very pleased with their service and products. The dresses looked exactly like the pictures displayed on their website and they were packaged nicely. All of them fit me nicecely because i had all 4 customized size. Besides, i received my oders within 2-3 weeks and jjhouse and DHL would email and text me to keep track of my delivery time. I love jjhouse and would recommend them to my friends and families.


"


Verified
5/5

2018-10-05

Great Shop!

"Great products, services, and shopping experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-05

Seeing the fabric samples was so helpful!

"I ordered both the gold and champagne swatches. I was so glad to see they sent the colors in all possible fabrics. I was very helpful!"


Verified
5/5

2018-10-04

Jj house exceeded expectations

"I went to numerous stores and most wedding dresses were $500 or more with delivery times were 4 months. With JJ House, my dress was less than $300 including custom and expedited delivery and I recieved my dress in less than 3 weeks. It is perfect. Great quality materials as well. I am very excited for my wedding. THANK YOU JJ HOUSE!!"


Verified
5/5

2018-10-04

Mother of the groom dress

"My custom fit dress arrived quickly and was a perfect fit! My son's gardennwedding was this past weekend, and it was a picture perfect fall day in New England. When my husband and I walked into the garden for pre-ceremony pictures, I could hear my son say, "Oh, wow! Look at my Mom... She looks gorgeous!" I received many compliments throughout the day, on what my husband called "a very elegant and classy dress". Thank you for creating a beautiful gown, just for me! "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-10-04

I love my dress

"Beautiful dress! I arrived on time and for perfect "


Verified
5/5

2018-10-03

Awesome

"This has been one of the best dress shopping experiences I have ever had. Cant want to need a new formal dress."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-02

Great product at a great price

"The dress I purchased from JJs House was exactly as it appeared online. The quality was amazing, the color was perfect, and it fit true to size. My dress was beautifully packaged, and came in a timely manner. One of the best parts about JJs House is the great prices - dresses sell for at least double the price at other retailers (many of which do not have the same quality of product). This was the second time I ordered a dress from JJs House, and I have been equally impressed both times! I definitely recommend this service to anyone looking for an affordable, yet fashionable and high quality dress. "


Verified
5/5

2018-10-01

AWESOME BUY

"Ok so at first I was super scared to order online for my bridesmaids. I read a whole bunch of good/bad reviews buy what caught my attention was the previous customers who actually uploaded pics of their dresses . Long story short , my dress arrived 2 weeks after I ordered ... presentation was on point and dress Material is not cheap at all . So now I'll be ordering 12 dresses for my bride squad . If any future brides or customers wants to contact me you can send an email . No I do not work for jjs house , I'm a consumer just like you and I know how much better it will be for you to speak with a real buyer. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges