ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.52/5
Chance of future purchase:
4.56/5
Shipping & packaging:
4.29/5
Customer service:
4.45/5
Return/Replacement policy:
4.38/5

Verified
5/5

2018-06-19

Great service

"Great service. Very helpful"


Verified
5/5

2018-06-19

Thank you for keeping me on my tight wedding budget!

"I purchased my wedding veil through JJs House. The veil is exactly how it was shown and very inexpensive but the quality is great. I was able to pay for expedited shipping which took only 3 days, the veil and expedited shipping was a great price, $40!!!!!

THANK YOU for keeping me on my tight budget
"


Verified
5/5

2018-06-18

Best site EVER

"For my Daughter' s wedding we decide to buy her wedding from jjshouse, best decision EVER. We custom made her dress and she looks absolutely stunning on her wedding day.then her maid of honor ask that I order her dress from jjshouse which I did, we also bought the princess dress and 3 bridesmaids dress from this site. Thank you so very much... I did include their pictures on the reviews that i personally did because i could not wait until she comes back from her honney moon to do it. I guess i was too excited...shipping was fast, customer service awesome!! Great product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-06-18

Efficient service with affordable price

"Quality that is affordable."

Detailed Review Benchmark + -
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-18

Excellent workmanship!

"I ordered a beautiful dress for my Granddaughter for my Son's wedding she loves it! And the whole wedding party thinks it is gorgeous! I'm ordering my Mother of the groom dress in August so happy!"


Verified
5/5

2018-06-17

Great dress

"The ordering process was easy, the dress came fast, and it was exactly like the picture."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-17

Very professional

"Night product quality, professional customer care, perfect packing taking care thar items arrive in the best shape possible, very fast dispatch and delivery. Highly recommend. "


Verified
5/5

2018-06-16

Amazing!

"Great site! Everything!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-16

Ottimo

"Puntuali e seri venditori"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-15

Pretty dresses

"The dresses that I ordered were beautiful and they fit just right."


Verified
5/5

2018-06-15

My daughter loves her dress!

"They sold us a pretty flower girl dress."


Verified
5/5

2018-06-15

Br

"Zelo zadovoljni z izborom oblačil... Br"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2018-06-14

Never received one bridesmaids dress and they refused to replace it

"On Monday June 11 one of my bridesmaids contacted JJs house to say that she never received her dress that was shipped May 23, ordered earlier that month. We leave next week for our wedding. They have no phone #. Each day they took 24 hrs to reply to each further explanation. It is now Thursday, I had hoped they would come around. THIS IS WRONG. She was AT HOME working from home as always when DHL claims to have delivered it in May. JJs refuses to send us a replacement and now we are just days away and she will not match the other bridesmaids, the flower girls or groomsmen ties we carefully matched. Heartless big company - this will come at GREAT COST to us, would be nothing to them to send us the dress I paid for but never got. They should be responsible for the shippers they hired - it is not our fault if their shippers lost it!

This company does not stand by their orders, how outrageous after all we ordered from them! I will be disputing all charges with the company and returning ALL the dresses and veil since they are ruining our carefully planned wedding photos and ceremony by being cheap about one dress. I can't believe that for 4 days in a row now refused to send us the dress I was paid for but never received.

China-based company. NEVER AGAIN. Nightmare right before my wedding when I have a million other things to do and worry about. We spent HOURS picking the dresses, now a waste.
"


Verified
5/5

2018-06-14

Mardi Gras dress

"I ordered a dress from here it fit perfect. No issues at all. It looked just like the pic. It was sturdy and good material. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-13

JJ's House is the only place to consider when planning your wedding. I wish I would have known about them sooner.

"We couldn't find a dress at any store and then a friend told me about JJ's House. We found the dress, ordered with custom measurements (which I highly recommend because it's cheaper than altering) and we had the dress within the week. Fit perfect.... I am a forever customer
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges