"Amazing dress and great quality for the price"
"Purchased 2 pair of tap shoes and they are great quality with even better sounds. Fast shipping and notification throughout shipping process. "
"Quick delivery, good quality of product. When I gave wrong data in my adress and wrote to the office, I wrote an e-mail to the office and received a response that my mistake is changed."
"Very good quality and excellent service "
"Shopping for a dress on line can be difficult. JJ's site is easy to navigate and has a large number of options to choose from along with pretty much any color you would need. They responded quickly to my questions and the live chat was very helpful. They have beautiful dresses for any occasion. My dress arrived in 4 weeks as promised. They do custom tailoring along with regular sizes. Good experience. "
"Fast shipping great quality! Beautiful dress."
"I am so happy to have found JJs House! So many choices of dresses for me to choose from for my daughters wedding! And custom fitted! I have referred several people also and will definitely be coming back for all my special events! "
"I loved the customer service and the effort they put in. I accidentally ordered the wrong size and it was fixed right away. The dress came and is in perfect quality. The colours and sizes fit perfect. It only took two days to get to me and I could track the shipment the whole way! I will definitely be ordering from this site again. "
"I have ordered multiple items from JJ’s house and have been happy with Everything I’ve purchased! Great quality and price for wedding items! "
"The design of the dress is very nice and I was very exited when I finally, despite express delivery, received it after a delay. Unfortunately, the huge smile on my face disappeared almost immediately after I have opened the box. I have ordered my dress in a standard size 40 and in white. The fit was ok, but the colour was definitely not white, as you can see on the attached pictures. Instead of pure white I have received a wired blue-ish/ white-ish/ grey-ish combo. Not only the chiffon was in that colour, but also the lace looked like it is either old or somebody really mixed up my order.
Also some aspects of tailoring/ finishing were not done properly. The fabrics in the cleavage area were not properly fixed but only pinned in few places. To top that the fabric (chiffon) was cut unevenly. Basically the middle part of the front of the dress was resting on the floor, while other parts were few cementers above the ground. If it would be a dress for a lady who expects a baby, perhaps that would help to hide a baby-bump, however, this dress was not advertised as a dress for pregnant women, thus, I do not understand this "design".
The cherry on the top of my experience was a return policy, or rather lack of it. After I have contacted the customer service and voiced my concerns, I was suggested to take it to the tailor to fix the issues. (I wonder, how a tailor can magically change the colour of the dress, without changing a whole fabric. According to Jjshouse, apparently it can be done.) Jjshouse offered be a voucher of 30-40% towards my next purchase and insisted that I keep the dress. They have insisted that the dress passed a thorough quality control with flying colours and that a visit to a local seamstress will solve all of my problems. My email exchange with the Jjshouse customer services still continues, but I am afraid that I will not see my money back, despite adverited official return policy.
All in all I feel cheated and disappointed. For all of the ladies, who received dresses from JJshouse according to their order I say, you were very lucky and hope you will enjoy your wedding. For the ladies, who are still looking for the perfect dress, look somewhere else. Ordering a dress with Jjshouse is like a Russian roulette, you either hit or miss.
CASE UPDATE:
After over two months of mailing with JJsHouse they refuse a full refund, unless I will remove my comment about my experience with JJsHouse. If you order from them, be prepared to deal with the same problem. They untrustworthy and based on extortion. "
"Pros: The dress is beautiful, well made, and comes packaged really well. Can't wait for her to wear it. She's a flower girl. We're pleased! Cons: The particular dress we ordered is fairly see through and she'll need a slip. Order with enough time to ship and alter. It takes a few weeks. Pros outweigh the cons. We'd definitely order again in the future. I'd suggest to friends and family!! "
"Literally seen a bridesmaid dress I liked ordered it and it was beautiful just like the picture, shipping was fast and exact also sizing chart was helpful "
"I ordered a prom dress for daughter last year. Everybody loved it. Customers was helpful as well."
"Great experience, love my dresses! "
"I was scared to order online, but I’m so glad I did! These dresses are made beautifully and worth the money! "