"Unfortunately this has not been a good experience. If you want quality you have to be willing to pay for it! If it looks too good to be true it often is! I live by these principles. I took a chance on JN equipment because a distributer referred them because they had to close shop. JN equipment is priced cheaper then others and unfortunately I know why. It has been 5 business days and I have not even received a tracking number. I would have thought that by now my order would have at least shipped especially since JN equipment processed my payment by the next day. Prompt processing of payment but it seems to stop there. I understand delivery takes time. Especially since the pandemic began. I accept that. However what I cannot accept is that my order has not even left the warehouse! I would have paid for expedited shipping but their site says that there is no guarantee. This is not a Christmas gift that I ordered. I need the equipment that I ordered and paid for. I own a company that uses spray equipment and I was willing to give them a shot because they were priced very good. However in the future I will not be using JN equipment. I will pay more for my equipment. Remember “If you want quality (or a quality experience) you have to be willing to pay for it”. “If it seems too good to be true often times it is”. "
"Great price and great merchandise "
"Had trouble with the order (it was my bank). Called Customer Service and they answered promptly, no hold, and informed me my order had not been placed yet. Called my bank, figured it out. Placed my order again, called CS back, answered promptly again and they informed me my order would be on the way shortly. Outstanding service thus far. "
"ordered pump on 5/24/21 and had to call a week later to find out about why i haven't got a tracking number yet.they had me on hold for 5 minutes and in my opinion they forgot about order because it was still in shop.i was told it had to be plumbed.lame excuse.it takes about 5 minutes to plumb "
"I found what I need, but shipping cost was almost as much as the tiny item I purchased. "
"Items in stock no more dropshipping"
"the products are very good"
"Great price and got what I needed. Thanks"
"I like J.N. Equipment. They always have the things I need in stock and you can speak to a live person if needed. Thank you"
"I had called and searched around for two months and finally i had all my questions answered and the correct solutions and proper equipment ordered for my specific pressure washer task requirements. Everyone was very helpful and I received much of my advice from employee David. I found J.N. Equipment by viewing the instruction videos he put together on the internet-just outstanding-they alone solved half my problems. There are numerous pressure washer videos out there and most all of them omit so many critically important details and or conflict with each other. If you follow David's' videos just as he demonstrates you will be the winner. Thanks guys-Clyde Roquemore"
"My part was delivered quickly and I was very satisfied with JNEquipment."
"Excellent part prices good web site."
"Called about a item that was not listed on the website, customer service found it and helped me order."
"Website is easy to navigate. I received excellent costumer service when a item was on back order. Overall a great company! "
"Customer service has been great."