"Watching your How-To video of a Comet pump water seal repair was a confidence builder to tackle a leaking AR pump. Further I was pleased to find that JN's price for the water seal kit was much lower than the regional AR North America quote. I received the Pump Seal Kit AR-1857 in a somewhat crushed genuine AR box. In it however was an unsealed bag with the expected seals plus an obviously used (damaged, scuffed-up, scarred) white seal of the type seen in the Comet video, yet apparently not part of the AR-1857 kit.
Upon removal of the pump from the body, I noticed a minute length-wise crack in the middle piston.. Since spending another $108 + shipping for a piston kit was beyond my wife's tolerance for my machine I just reassembled the pump with the AR-1857 kit hoping that the new seals would remedy the issue. Alas, it did NOT! I would guess that the same original supply pressure leak is allowing water to get around the seal through the cracked piston.
Now I am left with the nagging question of --- Were my seals used or not?
My bottom line is that I have the same low pressure leak but am $82 poorer, and my wife's confidence in my skill is diminished for nothing! Very disappointing.
Order # 392988
"

"I feel the prices are high and could be lower but what can I say.
Customer service was very helpful "

"Smooth web site/ transaction. Thx."

"Good online support and technical support"

"Thank you for taking the time to pull the part out of the box to answer my questions!"

"Was the lowest price ive found for the product and best of all they’re local!"

"Quick and painless excellent"

"EASY TO USE AND RESPONCE TIME ON QUESTION WAS FAST"

"website it always easy to navigate and parts arrive in a timely manner. "

"I have watched so many YouTube videos from these guys. They are very good at explaining the details of the equipment they sell and I am happy they are located right here in South Florida."

"I have been buying things here at JN Equipment and always been happy with products and customer service. Thanks Scott"

"Web Page was good & price was good"

"David's on the sales team did an excellent job with tactical support mail me an email link to check out no face on"

"Very polite , and prompt in finding the parts ."

"Every hopefully with choosing the right products!"