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JR Computers

2 reviews
5.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2006-04-18

"I have purchased 3 custom computers from JR Onsite Computers, starting in 2001. The current purchase is a very fast system (AMD 64x2, and Windows XP Pro 64-bit Edition). It was delivered on Friday, 14 Apr 06, and works like a charm I am VERY pleased, once again, with the work from JR. This more than sets me up to deal with Win Vista whenever Big Bill Gate$ decides to release it. Thanks to Jim Ruiz of JR Onsite for exceeding my expectations.
---Larry, Wickenburg, AZ
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-01-18

"I shopped from these guys on Jan 10 2006, where I purchased a Minolta 2430dl Color Laser Printer. I am surprised to see that there are no ratings existing for JR Computers. They processed the order in less than a day, shipped it FEDEX ground. I happened to have received it 1 day earlier than expected to my surprise. I opened the package, set everything up and the printer was up and running in about 30 minutes. I am very pleased with this store, very quick in processing and no problems whatsoever. I would definately buy from this store again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use