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JT Motorsports

1 reviews
1.00 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2006-06-19

"I placed an order with crotchrocket.com for a few OEM motorcycle parts. I printed my order page after the purchase. One week later I decided to check on my order status. There site directed me to the JT Motorsports site, so i tried to login and check my order. I didnt even have a login, so I created one just to check and of course no order listed. I then emailed the ****@**** and asked them why I had not been contacted or even given a way to check status. Four days later they reply to my email, saying 3 of 4 parts are here waiting on the 4th part and that they would contact me with a tracking number after shipment. It has now been 21 days since the order date and nothing! Thats BAD BUSINESS in my opinion and I will not do business with them again!"

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Variety of brands and products offered
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Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
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Customer service making decisions on their own
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