"****. I would recommend JMAC Supply. It took about 2 weeks to get the order, but I am satisfied. I give them 4 stars. They care enough to follow up to find out about problems. Customer service agent was professional and courteous. I would just recommend the order status reflect what is happening. (The order showed "processing" until the day it was delivered.)"

"Easy to find what I needed in their online catalog. Links to related items. Product shipped immediately."

"Rec'd an email saying it shipped on the 28th when it really didn't ship until 9/2"

"Although I had to wait to receive my order over a month I finally got it and it was the correct item and in perfect condition. The time it took was not their fault as the manufacturer kept sending the wrong part. After speaking with different customer service reps at jmac that would tell me they would research my order and call back to no avail. I spoke with supervised adolpho and he always followed up and restored my confidence in jmac. "

"Found what I was looking for. Free shipping. Quick delivery. What more could I ask?"

"order came fast & packaged good"

"Order the smoke alarm I wanted. got a great price and the item was shipped to me in no time at all. would buy from them again!"

"Sadly, my recent experience wasn't as stellar as my order from August 2014. I placed an order on June 2nd, then received notification that my order shipped one week later. Once the order shipped, I received it, as expected, 5 day later via UPS Ground. My problem is the 7 days delay between the order date and the shipping date. Unacceptable"

"Adolfo Zarate was very helpful in guiding me through the correct component (Vista 20 control unit, 6162 programmable keypad, and 6152 keypad). He also sent me PDFs of the Installation and Programming guides before I submitted my order."

"Did not receive until 8/20 and had to call to inquire. Told address was incorrect, which it wasn't and also told that it was refused. Which is it? If it wasn't delivered because the address was incorrect, then how could it have been refused? And don't you call when something is returned for those reasons? Why did I have to call and ask why it's sitting on the dock in Sparks, Nevada? If I hadn't called, would it still be there?

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"My original review of this merchant wasn't too good. After placing the order I never received it and didn't hear from them. We all make mistakes, but the true test of customer service is how the mistakes are handles. I've had some bad experiences, but none as positive as JMAC Supply. They went above and beyond to get my order to me as quick as possible and make sure I was happy. I will definitely keep JMAC Supply as one of my trusted vendors and use them again!
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"Excellent customer service including follow-through of package and fast delivery! "

"Besides having competitive prices I have found that the staff is very helpful with any technical question I may have in regards the security system I am installing."

"Quick ship. Good pricing."

"Very simple and direct ordering process. Great Experience. Order arrived, packaging was well done.
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