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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5


Verified
4/5

2024-11-17

Fatboy mirrors

"It appeared you shipped on time, (you normally do) but tracking says the shipper didn't get it for two days. First you said it would arrive on Friday, then monday, finally arrived on Wednesday. Motorcycle was apart for three days waiting for replacement parts.
That aside, parts were great, just what I wanted, fit perfectly.
"

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Verified
3/5

2024-11-18

Shipping

"Ordered the part. Said it would be delivered Saturday and took til Tuesday to get here. "

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Verified
5/5

2024-11-16

Prompt delivery.

"I received my purchase in a timely manner. "

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Verified
5/5

2024-11-16

Ironhead top end

"All parts arrived in 2 weeks to Australia in good condition with no damage
Thank you
"

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Verified
5/5

2024-11-15

Great

"It went well thank you for the stuff"

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5/5

2021-01-21

Customer satisfaction

"Exactly what I needed. Thanks guys!!"

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Rep reply posted 2021-01-21
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. We appreciate you as a customer and your feedback and suggestions help us provide the world class customer service that J&P Cycles customers have come to expect. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2024-11-12

Highway pegs

"You are the only one that cares them and they look great "

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Verified
5/5

2024-11-12

Tires

"Ordered tires on Monday they were on my doorstep Tuesday afternoon. Great service "

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Verified
5/5

2024-11-11

Great experience from start to finish

"I signed up to be notified when a tire was available. They were first to let me know and so I purchased it from them. They give me a first timer discount, shipped right away and I am very satisfied. "


Verified
5/5

2024-11-07

Job well done!

"J&P had what I needed found it easily...placed my order had it in just a few days...installed it, worked as promoted...Job well doe!! will look to J&P for future needs!!"

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Verified
5/5

2024-11-06

Customer service

"I ordered a seat and was sent the wrong one. J&P was amazing at getting the mixup resolved quickly and professionally, and made returning the incorrect product a breeze. Even going above and beyond to give me an additional credit to my account. "

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Verified
5/5

2024-11-06

Great product & Fast Delivery

"Great product I’m very pleased "

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Verified
5/5

2024-11-05

Customer service

"Customer service is awesome!"

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Verified
5/5

2024-11-05

JP parts Harley

"Quick shipping and good quality parts"

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Verified
5/5

2024-11-05

Tire

"Easy quick and on time thank you"

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