ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5


Verified
5/5

2024-11-07

Job well done!

"J&P had what I needed found it easily...placed my order had it in just a few days...installed it, worked as promoted...Job well doe!! will look to J&P for future needs!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-06

Customer service

"I ordered a seat and was sent the wrong one. J&P was amazing at getting the mixup resolved quickly and professionally, and made returning the incorrect product a breeze. Even going above and beyond to give me an additional credit to my account. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-06

Great product & Fast Delivery

"Great product I’m very pleased "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-05

Customer service

"Customer service is awesome!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-05

JP parts Harley

"Quick shipping and good quality parts"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-05

Tire

"Easy quick and on time thank you"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-05

Exactly what I wanted

"Cool goggles for a fair price "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-05

Excellent as always

"This universal throttle boss from Avon fits great and is the only one I can use on my 2022 Road Glide CVO.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-10-31

oil light

"ordered dash lights for 75 sportster, got the new style, there too small."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2024-10-23

Old tires

"I purchased two of what I expected to be new tires. When getting installed the service tech informed me that based on the tires date codes they were over 1 year old."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-22

Excellent service

"You order and J&P ships immediately. I will not use any other company"


Verified
5/5

2024-10-17

Exhaust Baffle and misc

"Second time ordering from J&P. Both experiences have been fantastic. Great price, fast delivery, 100% accurate orders. I will definitely be using them in the future. Thank you J&P!!!

-Tim
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-15

Fast and speedy delivery!

"I ordered a part and it came in the mail about 2 days later! I hope its always this fast because you'll have a loyal customer for life! Great prices too! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-10-14

SHIPPING ISSUES!

"Please pick one carrier for shipping. At least pick a carrier for individual orders. When an order goes by different shippers, it causes issues for the customer!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-14

Brake lever

"Fast delivery and great product, thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process