ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2022-08-03

2012 road king

"Fast and part was a perfect fit."


Verified
5/5

2022-08-03

Motorcycle Part

"I ordered the part and it was an exact fit. It came a day early. It was exactly what I needed. Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-08-03

Great

"They a great job. We are happy"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-08-03

Always Good

"It’s always good. So far never had a bad experience. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-08-03

great company. very pleased all around

"Very good. Good prices Great return policy! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2022-08-03

Almost 3 weeks to receive tires

"Ordered July 14th. Order wasn’t picked up by ups till July 25th. During this time money was refunded to my account and then taken back out of the account several days later. Tires finally arrived aug 2nd. 3 weeks with my bike down. Zero communication, except for when I contacted through live chat. "


Verified
1/5

2022-08-03

Was to credit back my card Instead they shipped same product and charged my card more money

"They are screwed up at J & P "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2022-08-03

Ugg

"I have been waiting for over a month for the part to arrive. The J&P's website said two-days. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2022-08-02

Still waiting

"Order took two weeks to process "


Verified
5/5

2022-08-02

New tires

"In stocks, good price, fast delidery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-08-02

Excellent service!

"Top notch retailer! Fast shipping and good prices. Will continue to use them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-08-02

Muy satisfecho, la entrega muy rápido excelente

"Súper feliz con la compra "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2022-08-02

Wrong item and returning

"I ordered mirrors for my Harley and made sure they were compatible before purchasing. When I received them the stems were too big to fit my Harley. Luck enough I had ordered long stems too so I was able to install them. I called to see if they would compensate or send me the correct short stems but they wanted me to return the whole thing which meant I would have to take them off my bike and have to wait again for new shipment and hope they were correct the next time. I am going to return them but will not be ordering anything else from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-08-02

Great product and service

"The item was exactly what I was looking for to had lighting enhancement to my Harley. I checked with HD but there option was being discontinued and did not have the custom features like this one. I installed in minutes directions were helpful would recommend for any biker wanting more lighting for their bike J&P did great in getting the product to me quickly thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-08-02

Best products and service

"Picked up some Accel spark plug wires to replace the OEM very old wires on my 2009 HD Fatboy. Outstanding wired. NO CHECK ENGINE LIGHT!! More power under load as more power was delivered to the e3 spark plugs.
J&P always delivers from products and service to shipping. J&P is my goto before HD... Which is sad to say, but... J&P always delivers at a price that doesn't break the bank.
J&P... You go boy... You got this!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process