ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.25/5
Chance of future purchase:
4.24/5
Shipping & packaging:
3.96/5
Customer service:
4.12/5
Return/Replacement policy:
3.77/5

Verified
5/5

2022-07-21

Delivered and was as presented

"I received product in fair amount of time. No shipping damage and the product fit my Harley as promised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-07-21

Quick delivery

"Thanks for your speedy delivery everything I ordered was in one box. Thanks again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-21

No problems.

"I have ordered a few things from JP cycles. I have had no problems. They were delivered when they said, parts all fit. Will do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-07-21

Clutch plates

"Good quality fast delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2022-07-21

LATE

"Promised part in 2 days took 3 weeks,unable to take bike on vacation "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-07-20

Tire Purchase

"Purchased the wrong size tire and J&P paid return shipping for me. Great Customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-07-20

Canada ****

"Too bad you guys doesn’t have a store here in Ontario. Canada doesn’t have anything good for motorcycle etc… Yeah you guys rock."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-07-20

Great parts and customer service

"Would recommend j&p cycles to anyone "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-07-20

Excellent

"Couldn't ask for better! Good time, well dated tire!"


Verified
5/5

2022-07-20

Fender

"Got product quickly and fair priced"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2022-07-20

Web site is terrible

"If it was easier to navigate I would have ordered much sooner and quite a bit more often… just have to travel the distance to the Harley shop"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-07-20
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-20

Satisfied HD rider

"Have ordered many items from JP cycles have not yet been disappointed. Shipping always punctual any returns or problems customer service well informed and helpful. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-07-20

Great as always

"On time. Good inventory. Great customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-07-20

Great for the big and tall rider

"Excellent selection of products for the fat boy. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-20

High voltage regulator

"Easy to browse website, once product arrived it was the perfect fit."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process