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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-07-06

Bike parts

"Awesome delivery was on time been a customer for some time will remain a customer for my bike parts"

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Verified
5/5

2022-07-06

Excellent

"Great experience fast delivery every time "

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Verified
5/5

2022-07-06

Service and Product

"service and product was like they said it would be "

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Verified
5/5

2022-07-06

What I need

"When looking for Motorcycle parts I always look around and in the end I always seam to get my parts from J&P cycle. They always have what I need at a better Price. I also like the variety of parts they carry. I have been Buying Parts from J&P for about 20+ Yrs now and I have never had to send anything back for any reason. I have even called the Tech line once or twice for some helpful advice on parts. Thanks J&P Cycle for 20+ Yrs of Parts/ Great service. Troll Spencerport Ny "

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Verified
5/5

2022-07-06

Took a bit longer than expected

"It took a while and then fed ex was a day late"

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Verified
5/5

2022-07-05

Got my order quick and correct.

"Quick and correct !!!!!!!!"

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Verified
1/5

2022-07-05

Saddlemen seat

"Sent me a used product that was rewrapped and missing parts. "


Rep reply posted 2022-07-07
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-05

Excellent shopping and fulfillment!

"Love ordering from J&P cycles as for they have incredible customer service and fast processing times and shipping. Always has what I need when I need it! Would recommend to anyone "

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Verified
4/5

2022-07-05

"Everything came quick. Jacket fits tight in mid section but good in the chest. Having mid section altered. Shoes fit well"

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Verified
5/5

2022-07-05

Satisfied

"Item was what was ordered, fast and free shipping"

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Verified
5/5

2022-07-05

Perfect fit, fast delivery

"Got the parts I needed at a great price. Select your bike year, make and model and trust J&P will let you know if it will fit your bike."

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Verified
5/5

2012-11-14

"Easy to find parts you'r looking for. "

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N/A
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N/A

Verified
5/5

2022-07-05

tire

"ordered the tire and the right tire showed up when it was supposed too...as usual..."

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Verified
5/5

2022-07-05

Quick shipping and product was easy to Install

"Great product, exactly what was described "


Verified
5/5

2022-07-05

Great online seller

"Great online seller, well designed website, and fast shipping."

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