ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-03-12

"Wow. First time I have used J&R. Great experience. Great price, Easy ordering, good tracking and really fast delivery. Will definitely use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-12

"Very happy I found this website with great deals. Will come back to check on other items."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-11

"I've been buying from J&R Music and Computer World since 1994. They've been an excellent company in terms of price, selection and order handling. This time I bought an Apple MacBook Pro with Retina 13" from them. The shipping is free and it arrived one day earlier than it promised. I love their instant coupon and royalty program in which I could save instantly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-11

"It was so easy! I ordered online and it was shipped right away."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-11

"Product was exactly as order. Great turn around time. Great Prices ! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-11

"Quite good shopping experience.
Web site is easy to navigate and very clear.
I've been quickly warned about a minor issue concerning my non US credit card and it has been easily addressed.
Delivery has been super fast
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-10

"Had a great experience with JR. This was my first time ordering with them and will definitely do it again. My computer, monitor, and power backup all were a great price and were delivered when they said they would in great shape. They even called to confirm it was me that ordered it, which I liked the security of that."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-10

"My order was processed quickly and without any issues. The offer great prices and shipping was free since my order was over $49. Also really like their rewards program."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-10

"
I had seen this TV in several stores online. J & R had the best price period. Based on my previous experience with them (purchased laptop), I figured they could beat my local stores and they did! Shipping was FAST! The TV itself was sooo easy, just plug in and follow the instructions on screen. Vivid and very clear - easily forgot it's only 22" - looks bigger. Very good sound. Very lightweight as well. Very happy with it so far. Will always check J & R's first before buying any other electronics.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-09

"Very fair price and exceptionally quick delivery. Very pleased. Especially enjoyed ability to use Bill Me Later service.

Thank You.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-09

"Great experience! Commications every step of the way. Hope to do business with again. Product was just as described, no suprises. I am very pleased with the product and the service it has given us."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-09

"I was very please with the service of J&R Music and Computer World. I ordered through Amazon and shortly after placing the order J&R emailed me with information that the item was shipped and the estmated date of delivery window. The item arrived right on time by UPS and it now up and running just fine. J&R included a handy link on their email so that I was able to with one click track the order at UPS without needing to enter order numbers, etc. with UPS. I would not hesitate to do business with J&R again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-09

"I had a most pleasant experience dealing with J&R. The ordering and receiving of my product was smooth and seamless. The website is very well organized and informative. Finally, the price vs. value aspect was unsurpassed!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-09

"I have used J&R Music and Computer World 5 times for major electronics purchases. They are professional, friendly, and promptly ship ordered items. I will definitely continue to be a J&R Customer in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-09

"The order was promptly filled, the item adequately described. I am well satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A