"YAM YHT497BL Yamaha YHT-497 5.1-Channel Home Theater Speaker System
This system is perfect for us. Great sound to compliment the Panasonic Plasma TV set we just had installed.
We are very happy with it. Great value for money."

"The customer service dept. at J&R was incredibly helpful. They promised to follow up with us to ensure delivery by the close of business hours, which they did. We received a phone call prior to the shipment's arrival.

I can only use this experience to predict they level of care they would have provided had we needed help with installation.

Thanks."

"A++ EXCELLENT place to buy from. Will purchase again!

I buy alot of items on Ebay, Amazon, and craigslist. J&R did an excellent job not only in lightening fast shipment but, ANTHONY, the service representative had clear matter of fact answers that we needed to make this purchase.
SHIPPING was very good.
SUPPORT: When our Minolta Laser Color printer arrived, we needed help to hook it up to a brand new 27" iMac with the Mt. Lion Operating System. Anthony directed to us to the Konica Minolta support people that walked us thru the operation and it was a piece of cake.

DO NOT hesitate to buy anything from J&R Music. Not only is the price very good, their customer service, support, and followup is every bit as good as Costco, or Amazon. This is a class act where the people work at providing a service to their customer.
NOTE.... Ask for Anthony if you call. He is very good at what he does."

"Item I was ordering was not yet in stock with no ETA - but ended up shipping 4 days later. Ordering was quick and painless. Shipping was reasonable. Communication was very timely. Received exactly what I ordered and it was packaged well."

"Excellent. The Roland drums I ordered arrived safe and sound as described. The entire experience was excellent. There were no glitches. They had the best price of anyone. One reason I bought from J&R was because of their good reputation for online sales. Of course, once I placed the order I wanted it the next day, and/or be able to track the shipment like FedEx or UPS. (It was shipped free, however.) The freight company was fine; they called ahead and delivered as promised. J&R shipped fast and the freight company got it to California a day or two sooner than I anticipated, a total of 8 days from placing the order to my front door. It was a very good experience. I'll look to J&R the next time. Yes, I recommend them. Absolutely."

"Thank you! I got my order stuff yesterday, I'm so happy that you'll did so fast and easy. "

"I must say that I was very satisfied with my recent shopping experience with J&R. Arnaldo Cruz was so helpful and informative that he made my shopping experience a breeze and a delight. Such wonderful customer service. Thank you."

"The purchase i made was just as described on ebay. Service and delivery was great. Will do business again. My product order # is35405570"

"Although I've been aware of J&R for some time, it wasn't until I was directed there for the best price on an item I was interested in buying.

Everything looked good when I went to their website and I purchased 4 of the items.

The entire experience with J&R was excellent and I plan to buy form them again."

"Great value and price. Fast free shipping. I am never disappointed when I buy from J&R. "

"colleen in customer service was great. Called to make sure that everything was taken care of with my order and return when the item I received was broken. She went out of her way to provide excellent service!"

"AWESOME CUSTOMER SERVICE!

My laptop failed 48 hours before an important meeting. I got my new one from J&R less than 24 hours after confirming the order. Exactly as I had ordered it. Tell me about Life-Savers.

The delivery service was excellent and the price tag unbelievable.

Great Place! Highly recommended. "

"My order was on time and the support was excellent."

"The package reached me in four days. The
contents were in perfect condition. I find
that they will fulfill every expectation I
have had through ordering from your good
service. Thanks beyond words! Keep up the
good work. I intend to use your resource in the future. Warren Johnson"

"I order a hand vacuum cleaner. I got it earlier than I expected. Nice service. I am satisfied with deal with J&R."