"The item received was not what I ordered or what was described. The SNC HX691102 Sonicare HX691102 FlexCare Sonic Cordless Toothbrush was supposed to have a UV attachment and what you shipped did not"

"I've ordered a variety of items from J&R and I've never had any problems with any of my orders. The items have arrived quickly and the quality of the products is good. Product questions are answered quickly, I am very satisfied with J&R Music."

"Excellent laptop. Shipped same day and arrived quickly. Very satisfied, will buy from J&R again. "

"First Time Customer...very happy with the price and quick shipping. I found this store by accident while searching for the best price on a video card...hit the jackpot!!!
I will buy from them again."

"i ordered a heater and ended up having to call them due to problems with the website . they were friendly and fast it was delivered in less than a week and works great"

"Great product but was upset when I was informed that a newer version of IPAD was available after I made my purchase less than two weeks. I tried to return the order to J&R but they charged a 20% restocking fee so I ended up not able to return the item. J&R and Apple are both at fault for this because Apple Release their new IPAD in less than nine months and J&R was not willing to work with the customer. "

"Best price. Shipped exactly as promised. Product arrived in good condition."

"Excellent customer service and a great place to do business with."

"The best customer service rep in the world helped me, she was so kind and helpful, and she really cared about my order. Item arrived as promised, I would definitely order from Jand R again! I’m the chief engineer for a group of eighteen radio stations and I buy a lot of equipment, J and R is now at the top of my vender list…Great job J and R."

"The exact item I needed was in stock and shipped really quickly. The item purchased was for work so quick shipping was necessary!"

"J & R had the best price for the Nikkon Coolpix 7700 digital camera that I purchased. Shopping was a breeze as was shipping. I will buy from J & R again!

The camera itself is marvelous, so easy to use and set up. The pictures from it are awesome, and it easily makes movies, too."

"As all my dealings with J&R - prompt, concise, and proper. Always on top of my list of go-to vendors."

"I shopped around online for the best deal on my ASUS laptop. Best Buy not only had a horrible selection of available laptops online but the selection in-store was even worse. J&R has an awesome selection and the best price. Their rep was knowledgable and extremely courteous...and they provided free shipping!!! Way to go J&R! I will definitely be a repeat customer."

"I was pleased at the timeliness by which my order was handled. My only complaint was the camera I purchased was a gift for my wife, therefore I put my cell phone number on the order if J&R needed to call. They called my home phone instead which my wife answered...ruined the surprise."

"Great service .the man I spoke with knew exactly the camera I was looking for, told me all the options on the camera and the price. I also ask about the extended warranty he explained all that .. Two months before I returned a camera no problems at all . All around great people to deal with. Thanks J&R"