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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.54/5
Customer service:
3.59/5
Return/Replacement policy:
3.52/5
Featured Review


Verified
5/5

2024-07-11

A+

"After talking to Jess, the spindles arrived with a week. Great customer service."


Verified
4/5

2024-07-11

Good is was very

"Happy, happy, joy, joy, and happy joy!"

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Verified
5/5

2024-07-11

Exact parts and detailed diagrams

"Easy to find parts diagram and fast enough shipping!"

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Verified
3/5

2024-07-10

Listed a part they didn't have and couldn't get

"I was disappointed that I found the part I wanted on the site, but then, after paying, a couple days later I was informed the part was not available. Happy to get my $ back though."

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Verified
5/5

2024-07-10

Mower parts

"Had the lawnmower parts I needed and shipping was prompt. "

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Verified
1/5

2024-07-10

Service

"after waiting a month for items you had in stock but did not ship, I cancelled the order "

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Verified
5/5

2024-07-10

very good part store!

"needed parts for my walk behind mower. very good web site to find parts i needed.
very fast shipping! quality parts. perfect fit! would look here first for any parts i may need in the future.
"

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Verified
5/5

2024-07-10

Service parfait

"Very good service, acceptable delivery, the only place I found the parts for my repair"

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Verified
5/5

2024-07-10

Great place

"Although one or the parts I needed was back ordered, I’m pleased with the company and the quality. "

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Verified
2/5

2024-07-10

slow, misleading shipping

"The key I purchased was supposedly in stock and was promised to ship within two days. This was not the case, the part was ordered from another supplier and found its way to the post 28 days after order. I would have expected a week for it to get a shipping label for a small bit like a key, but a month is a bit ridiculous "

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Verified
5/5

2024-07-10

Easy. Accurate. Helpful

"Pictures were extremely helpful. Site navigation was easy. Fit my late model snapper riding mower perfect.
Much thanks.
"

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Verified
5/5

2024-07-10

Mower parts

"The parts I received were OEM exact replacement parts I couldn't ask for more the shipping time was reasonable there were some parts that weren't in stock and jacks was very good about keeping in touch and giving me the details of the order. If I need any more mower parts I will definitely shop with jack."

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Verified
1/5

2024-07-09

Back order

"It’s Ben 30 days and get an email still on back order. Not good when it’s the only riding mower. "


Verified
5/5

2024-07-09

LAWN MOWER CABLE

"ITEM WAS CORRECT AND FIT PERFECTLY. IT ARRIVED AHEAD OF SCHEDULE. I WILL RECOMMEND THIS COMPANY AS A HIGHLY
PROFESSIONAL AND COURTEOUS EXPERIENCE .
"

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Verified
5/5

2024-07-09

Exact OEM Pump Power Cord

"I needed the original OEM Pump Power Cord to replace the one I damaged. Northstar Customer Support referred me to Jack's Small Engines. The new power cord was identical to the original. Ordered it on Wednesday, and received it that Saturday."

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