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Product & services pricing
3.60/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.44/5
Customer service:
3.51/5
Return/Replacement policy:
3.48/5
Featured Review


Verified
5/5

2024-11-28

Pre 1980 MTD Tiller

"Order multiple parts, some were in stock, and others were not. Was given an estimated shipping date of the entire order and a phone number to call if I did not want to wait. All parts shipped prior to the estimated date I was given and all parts fit my ole tiller. Tiller is back up and running. "

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Verified
5/5

2024-11-28

Happy

"Website was easy to navigate. I found the parts I needed."

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Verified
1/5

2024-11-28

Misleading item availability

"I was looking for a part for a Husqvarna walk-behind lawnmower. The Jack's website indicated it was available. So, after ordering and paying for the part, and waiting several days for notification of shipment, I was told that the part was out of production. I would have been spared a lot of trouble if the website was correct and indicated the true availability in the first place."


Verified
3/5

2024-11-28

Still waiting on my parts!

"Still waiting on my parts. I was told that it should have a short lead time but here we are at almost 2 month and still waiting. Not to happy. Guess the consistent emails of parts still being delayed is good. "

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Verified
5/5

2024-11-27

Great source for parts and drawings.

"Excellent source for even rare items. "

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Verified
5/5

2024-11-27

Jacks is always quick to ship and the order is always correct!

"I've ordered several items from Jacks over teh years to keep my mower going and they never fail to deliver!"


Verified
5/5

2024-11-27

Good company to work with! Quality parts.

"They were good to work with; send emails to confirm shipping of items."

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Verified
5/5

2024-11-27

Parts order

"Easy fast ordering great delivery "

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Verified
5/5

2024-11-27

great service

"great service and delivery"

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Verified
4/5

2024-11-26

The right part at the right price

"We had to wait until the part came in, but at least they didn’t over charge for it"


Verified
5/5

2024-11-26

very good carb!

"I won't be able to do more adjustments until next spring because it is cold now."

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Verified
5/5

2024-11-26

Jack's came through for me !

"Another parts place, I won't say who (e-replacement parts)drug there feet for a month getting parts out to me, when they said they were in stock. I don't know what the problem was, they could've just told me they didn't have them. My customer was waiting , so I canceled the order, and went to Jack's. Bingo!,had in stock, and had them out to me immediately. Great job jacks."

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Verified
5/5

2024-11-26

Chainsaw repair parts

"Items arrived exactly as ordered in a timely fashion. Superb selection and availability as well as very descriptive diagrams."

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Verified
5/5

2024-11-26

My Go to parts supplier.

"The Exact part at a fair price, low shipping rates, and Quick!"

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Verified
2/5

2024-11-26

took to long

"Out of stock parts took more than a month to arrive. Other stores had items FEDEXed to them in less than a week and to me within 7 days."

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