"Order not completed. They canceled my order."

"Have not yet received the goods ordered"

"Chose this company because the part was listed as in stock. It’s been at least a month and it hasn’t shipped. They did charge me, so I’m paying interest on the purchase with no product received. I’m not exactly thrilled about the whole situation. I need this part for the pellet stove that heats my home. "

"We have a small generator. It keeps our basement dry in winter,but in summer is stored in our garden shed. Over this last summer they were some how attracted to the smell on the fuel cap and chewed a large hole in the top. Enough that it is now in pieces. Jacks after multiple e-mails is being very helpful in trying to find a new one, or something that will work. The generator is old,I'm old. I need help. They are being very helpful. they haven't given up on us yet."

"Very helpful on a phone call regarding account and tax exempt status. Order delivered as expected. Recommended."

"I ordered these parts back in November. There is an air filter for a Husqavarna Blower that is back ordered. This part is holding up my order. They would probably incur more shipping cost if they sent what they had. I should call them but I have not made the time. I've ordered from jack before and all was good. Pricing is competitive with other places. I like the web page for researching parts. They were quick to take their money."

"Notified ordered part was unavailable"

"I have paid for the product but have never received it. It has been a month since ordered."

"I ordered the exact welch plugs I needed for my old Jonsered chainsaw, but instead of getting in a few days as advertised, I was quoted 3 weeks. They day after they were supposed to be delivered the order was updated to unknown status. I then inquired to find out the new date and was told that their supplier discontinued the part and my ordered was cancelled. In the meantime, I wasted over a month without the use of my chainsaw during a critical time of the year."

"Good products delivered on time. Good packaging."

"I have placed numerous orders over the years and always receive exactly what I need and I receive it quickly and at a great price highly recommended!"

"They were very helpful but they didn't have and/or could not get my part"

"They are a great company to work with they kept me informed on my order and received my order exactly what I ordered will recommend to anyone "

"I discovered Jack's Small Engines while searching for a carb that was from a 1980 era wood chipper. The part was a perfect match and worked right away! Hardly any adjustment needed! Many thanks for the quick shipping and the price was perfect!"

"Ordered 2 of the best gas cans ever and received them quickly.
Thanks."