"My order was correct and delivered on time.
I will definitely order from them again."
"Jacks Small Engines always manages to quickly get/send my Honda lawn mower parts; a reliable business."
"Excellent order response with orders "
"Still waiting on the delivery from the States. Probably shipped via a Paddle Boat .
Regards
Udo Wolfelschneider"
"I needed to order tines for a pull-behind plugger. I called the store where I purchased it several years earlier. They told me I had to call Jack's Small Engines and gave me the phone# and part# MSDE.36.14. The service tech that answered my call took the part# and quickly told me the part was no longer available. This made no sense b/c the unit is still being manufactured and sold. The tech offered no options or further help. I called the store again and was told that the tech was likely incorrect and suggested I try Jack's website. I did this and found the part quickly. I ordered, paid and received the part within 2 weeks. I have worked in customer service for 40 years and was not impressed with your service tech."
"Just what I needed in short shipping time period. Great prices!"
"Product has not arrived after ordering over a month ago. "
"False advertising of their product "
"This is the second time I've ordered from Jacks. Both times my order arrived on time with the correct parts. Will definitely order from them again."
"I haven’t received my order yet."
"Upon initial order, everything was in stock. Here I am 2 months later with an unknown expected shipment date for all but 2 of my purchases. I completely understand the lack of inventory available now a days. But saying items are in stock is misleading. Definitely got charged for items though."
"delivered as promised and a great product. Thanks"
"As with everything else I have boughtf from Jack's, the delivery time was reasonable, the pricing for the top quality parts was competitive."
"Right parts, right delivery,, on time"
"Ordered fuel bowl gaskets . Fast delivery "
"After the currency exchange, the shipping fee and the customs fees, the total amount paid is not competitive compared with domestic retailers"