"Ordering went smoothly. Parts sent quickly but one part was labelled incorrectly. I had to wait for someone to verify the correct part before it was resent. After verification, correct part was expedited "

"The part worked Great I will order again "

"Easy to use web site for parts lookup, fast ship and the part was exactly what I ordered. Thanks"

"I placed an order on 8/25/24 and I have not yet received my order or received another update on why."

"Quality parts, quick and accurate shipping/delivery. "

"Still waiting for Jack's to ship. Soon will be 45 days. No follow up from Jack's. Bad Jack's, Bad Northern Tool!"

"The only site that had the breaker for my older generator, no mods needed."

"The entire order was assigned to another address, customer support unraveled the mess and got it right with minimal interruption of my order!!"

"Company still waiting for restock"

"The blower was ready to be delivered two days after ordering! The shipping company was exceptional, the driver was tremendous and the package was pristine. It sure beats my initial experience picking my first blower at a dealer and schlepping it home! Thank you Jacks!"

"Product was as described, and shipping was in a timely manner."

"everything was great until it came to receiving an order. Apparently the slow boat from china never showed up. "

"Still waiting to this day for my parts. "

"Needed small bearings for a Makita impact. They have them for a lower price than any other place I looked. Shipping cost more. They were so small, I wonder if next time they could ship them in an envelope thru the Post office for no charge instead of UPS. "

"The part I needed. Fair price. Fast delivery. All I could ask for."