"My order was correct and delivered on time.
I will definitely order from them again."
"Tremendously helpful staff, got me the right part and a very reasonable price. Quick shipping and sufficient packaging. All around a great job.
"
"Ordered parts and it took almost 4 weeks to receive them. I understand some issues are Jacks fault but this made me not want order anymore parts from here. "
"Part not delivered, order on 11/20/2024
"
"great communication, fast shipping. would buy from again
"
"I ordered a couple of parts from Jacks Small Engine. No one else seemed to have them. The got the parts to me in about a week. My old generator is fixed and working again.
Thanks Jack"
"Ordered part, but order was cancelled due to no part in inventory."
"All was delivered on time."
"Part ordered weeks ago. Still no delivery date."
"After a month in back order I canceled the order and now have to wait another month for my refund check because they said that they have a new system and cannot refund my credit card."
"Stay away from this one Won’t be good"
"Ordered parts for a Dosco, everything was perfect, except it took over two weeks to deliver to me. Apparently, both Jack's and I were waiting for Dosco to eventually ship out the parts to Jack's. "
"Arrived quickly, reasonably priced"
"I had a mix up and was sent a different part than I wanted. The fix was done quickly by a knowledgeable staff and I am very happy with the parts, the fit and the price."
"ordered what i needed, not knowing they didnt actually have it available. still dont hav eit, and probably never will get it."
"I purchased a part back on November 18 and it has been OVER a month and Jack Small still has not received the part from the manufacturer. If they did not have the part in stock they should have never sold it. "