"Products were of top quality and on time."

"Ordered part 2/02/25, and still no delivery or confirmation when the part will deliver. Status is "Extended delay from the vendor". I called Jacks and the customer service stated they do not have a confirmation so they cannot tell me. I cannot order parts for a business when a vendor cannot tell me when delivery is or communicates effectively. I am in sales, my customers would not except this reason."

"always saw this site on the web but never used it until now. was kinda disappointed that alot of items were not stocked and backordered. then there were problems with credit card billing."

"I tried to order a part. The website was down. When I called in the receptionist said that they’ve been having problems with the website for quite a while. That happens but she was very helpful. Got my parts ordered then I waited and wondered where they were at. I work with my hands I’m not a computer geek as most of your business is done with laborers. It seems like you would be willing to call and tell them when you have a failure in our unable to provide a part. This wasted quite a few working days for me. it is still OK to talk to your fellow human beings. I don’t read my emails because I am totally overwhelmed by them. I suspect most of your customers would feel the same way. But it is much easier for you just to send an email and hope somebody can figure out what the hell they’re going to do next when they finally get to it . "

"I really appreciate the quality of the part I received and it was delivered quickly! Thank you!"

"Easy to order online,plus much cheaper than the competition."

"Keeping me updated but has been over a month. "

"Very seamless and easy to get the order placed.
I own an older snowblower that they had to order an item directly from MFG.
Communication was constant and precise every couple of days to keep me in the loop.
Shipping quick and trouble free.
An excellent company to do business with.
Will Buy again."

"Jacks did an excellent job filling my order shipped fast and great product."

"I understand not having an item in stock and having to order item from the manufacturer. Why would you charge me but not ship my items?"

"All works no problem. That’s all"

"Jack’s is my go to place to purchase mower parts at a reasonable price. Parts are always shipped as quickly as possible. "

"Needed parts for snow blower. Jack's partial shipped stock items so that I could get the unit running before snowstorm hit. Very pleased with telephone support. Thanks so much!"

"All ways quick. Great service. Friendly customer service. "

"So prompt at receiving my order it is always a pleasure doing business with jacks. "