"My order was correct and delivered on time.
I will definitely order from them again."
"Obsolete throttle lock button and Jacks got it. It took awhile but it got here. Also good communication on their part."
"Service was fast. Personal very easy to talk to and very helpful. "
"My experience with Jack's Small Engines was great. I have an old tractor that I favor since it was my grandfather's. I want to keep it up and running. It is a 1994 Cub Cadet So the parts are hard to find. But Jacks Small Engines, has what i've been looking for. They have a well inventoried, stock of gaskets and parts. I'll be coming back to them if I need some more items. So if you have hard to find items for your small engine I bet Jack's Small Engines has it."
"I must have a model that is hard to find correct parts for. My part didn’t fit so I ended up modifying it instead of sending it back and paying shipping again. "
"They held my order waiting on parts that said were in stock and they weren't. I waited weeks when I could've ordered them somewhere else! NEVER ORDER FROM JACKS SMALL ENGINES!!!!"
"In the pased I have had great service but I have not recived my new order "
"Easy to navigate web page with quality parts"
"Part not in stock, had to get it from Manufacturer first. Which delayed shipping by about 3 weeks."
"Fast shipping,great product very easy to order from. Will do business again thank u"
"The exploded parts diagrams and linked product order buttons make it very easy to find even obscure parts. They are priced fairly. As long as you know your model number, you will find the correct part here."
"Item shown as “in stock”, which surprised me as it is a discontinued version. I even put 2 in my cart to see if it was still in stock. Went through check out and was unhappy to get a message canceling the order. Show drop shipped items as in stock ang 1 star"
"Fast shipping and great customer service"
"Thank you!! Always the best experience shopping with Jacks."
"The website is setup in a way that is really easy to find what you need. Emails were sent about the status of the order and it was received well packaged. Well done!"
"The website was easy to navigate
It was easy to find what I needed
The reason I'm only giving two stars is they said they could get the part but couldn't
Would I try using them again? Absolutely
They refunded my money fast. I have no complaints "