"My order was correct and delivered on time.
I will definitely order from them again."
"They could not get the part I ordered so they refunded my money."
"Parts cheap and quick delivery. But delivery costs are to high "
"I received the part much sooner than expected, and it was exactly what I needed. The information in the listing was accurate."
"Daddy got his stuff. Made me happy"
"I ordered a carburetor, gasket and spark plug. The carburetor was in stock, and the gasket and spark plug were on back order. after several weeks the gasket arrived at their warehouse but not the spark plug. After over a month I finally called to inquire about my order and a very nice gentleman explained that they had a substitute Champion spark plug they could send me. The spark plug description did not specify a brand on their web site. When the parts arrived, the carburetor gasket was the wrong one, so I just reused the existing one.
I will definingly try someone else next time
"
"Ordered part on 11/19/24, still haven't received it as of 12/26/24. Was emailed part from vendor will arrive on 12/11 and then shipped to me. Shouldn't have to pay for shipping for this way overdue shipment."
"Ordered a lever for a lift table push cart. The back order on that is expected to arrive on 09/25. That is a LOOOOOONG time to have something back ordered. They need to do better. They didnt even offer to help find a solution to this super long back order."
"2 small rubber gaskets and a lock ring for a Northern tool hose reel for $25.87 seems quite excessive.
I ordered the part on Nov 24, it was shipped via FedEx and was received on Nov 29, it so I'll give this experience 3 stars for overall cost and slow shipping for the price paid. The experience did not leave me with any feelings of customer loyalty or desire to consider purchasing from them in the future."
"Jacks kept in contact with me about my part that was on order."
"Paid for item and have not got it yet you keep saying it is comming at least you have told me it will come"
"Quality parts on time service !"
"Always been a good experience."
"Was able to get the right parts in time for late fall clean up."
"I havent recieved the parts i ordered and there's no to contact them except to call. The "contact us" link just sends you in circle back to the home page. "
"Everything went well, polite "