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Product & services pricing
3.66/5
Chance of future purchase:
3.63/5
Shipping & packaging:
3.41/5
Customer service:
3.55/5
Return/Replacement policy:
3.57/5
Featured Review


Verified
5/5

2025-03-01

Correct parts every time..so far

"Have been ordering assorted parts from Jack's for years, and so far , every part fit perfectly and performed as expected. Prices were fair , shipping on time.

Highly recommend!
"

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Verified
1/5

2025-03-01

No show!

"Still haven’t received my order after 6 weeks! And it just a breaker for my generator!"

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Verified
2/5

2025-03-01

Slow parts support

"I ordered a part on line. Response was the part on back order of at least two weeks to Jacks, and then would be shipped to me. I went on amazon, ordered the part at one third the cost, and had it two days later."

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Verified
5/5

2025-03-01

Good Service

"Had the parts I needed. Shipped them quickly and with a service that would get them here quickly. Great service."

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Verified
5/5

2025-03-01

Replacement Oil Seal

"Easy to select the correct oil seal from the diagrams provided. Very quick shipping and delivery. As always, I am pleased and will order again from Jack's Small Engines."

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Verified
5/5

2025-03-01

Fridge part

"The sales clerk was helpful & knowledgeable.
The part arrived promptly.
"

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Verified
5/5

2025-03-01

Excellent Service

"The thermostat I ordered was delivered on time and in good condition. Prompt and professional service. Thank you."


Verified
2/5

2025-03-01

Backorder

"Have not received merchandise because one of the two ordered was not in stock so nothing has been shipped yet "

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Verified
5/5

2025-02-28

honda generator parts

"This is just the place I was looking for . They carry tons of parts for my old 1982 Honda ex5500 generator. Customer service was great and I like how they can show if the part is available and if it has to come from the dealer or if Jacks has it in stock. "

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Verified
2/5

2025-02-28

No part

"I've received two emails at different dates tell me that the part has not arrived at the warehouse yet. The last one that the date that they were supposed to get the part was supposed to arrive the 26th of this month. I've yet to receive any email of the status of the part. Communication is little to none. But, of all the times I use them this is the first time I've had a part issue. Almost 2 months now and I'm still waiting for a part to show up at the warehouse to be sent to my place."


Verified
5/5

2025-02-28

Easy to order and fast shipping

"Ordering is easy fast and simple. "


Verified
1/5

2025-02-28

Long wait

"Ordered the end of January. Here it is the end of February. Now they say possibly three more months. No thanks "

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Verified
5/5

2025-02-28

Purchased Parts

"Jacks has always delivered the exact item at a reasonable price. The shipping time has been very reasonable since it has to go across the country."

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Verified
5/5

2025-02-27

Worked out very nice

"Very nice experience as always "


Verified
5/5

2025-02-27

Perfect fit

"The carburetor was a perfect fit, well calibrated, and ran the engine flawlessly right out of the box."

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