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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2014-12-31

"I think the product was just as described, a fair price and it arrived relatively timely. All good!

One opportunity for the company to improve is on the exchange/return policy. It was a gift and as is sometimes the case, it was not exactly what my son had in mind. No instructions on what steps to take for exchanges or returns was included in the package. I had to go to the website to get the information on the exchange policy which required me to contact the company to initiate the exchange. Unfortunately because the office appeared to be closed on Friday, December 26, I lost 4 days of order/shipping time to get the exchange resolved. Just so we are clear, I am NOT saying your employees don't deserve a holiday. Everyone deserves a break around the holidays when it comes to work (ESPECIALLY in retail!). I would think there could be an easy way for the returns/exchanges process to start without having to contact the company first. Just my 2 cents to make the return process easier on the customer.
"


Verified
5/5

2014-12-31

"Great price. Super fast shipping. Couldn't be happier!"


Verified
4/5

2014-12-31

"Great watch at an excellent price. Only problem I had was the signature requirement for delivery. Had I known, I woud have had it delivered to work."

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Verified
5/5

2014-12-31

"No issues. Wife happy with her gift. "


Verified
5/5

2014-12-31

"Great price.. Saved $150. Will be checking Jacobtime"


Verified
5/5

2014-12-31

"The watch looks to be of very great quality. It was a Christmas gift for my brother and he loved it. Also very very fast shipping. "


Verified
5/5

2014-12-31

"Very fast delivery, excellent product. AND I received a free pair of earrings. 5 stars!"


Verified
5/5

2014-12-31

"Very satisfied on time every time great products and selections!
Thanks jacobtime
"


Verified
5/5

2014-12-31

"Great experience! I will definitely buy through them again. I have told several friends about the perfect experience, even the handling a last second change on the model I wanted. "


Verified
5/5

2014-12-31

"The watch was perfect and I received it really fast."


Verified
5/5

2014-12-31

"My purchase went really smooth. I was greatly impressed with the fast shipping. I will definitely buy from you again."


Verified
5/5

2014-12-31

"I was very please with my purchase of the movado watch. It arrived promptly and efficiently much as would be expected from a large company. I was also pleased with the free gift. The watch was a gift and it did not disappoint!"


Verified
5/5

2014-12-30

"I found that your company does what it says. And delivers as promise."


Verified
5/5

2014-12-30

"Very pleased with my service! Prompt delivery and awesome product!"


Verified
5/5

2014-12-30

"Super excellent and quick service!!!"